Parts Sales Counterperson 1

Job Details

DITCH WITCH WEST – SHASTA LAKE, CA PARTS SALES COUNTERPERSON I: Do you love working in a positive, high-energy environment? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we would love to hear from you!

About the role

In the Parts Sales Counterperson I role, you will be the go-to parts expert for customers looking to maintain and repair their equipment. Whether it's face-to-face at the counter or over the phone, you will play a vital role in ensuring our customers get the right parts when they need them most.

Responsibilities

• Identify customer needs and provide recommendations using product literature, specialized software systems, and growing knowledge of parts and equipment.
• Support the branch by assisting with parts and equipment deliveries as needed.
• Build trust with clients through positive attitude, attention to detail, and commitment to finding the best solutions.

Requirements

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Able to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Driver’s license with a good driving record; experience pulling a trailer.
• Above-average organizational skills.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a good driving record.

Skills

• Customer service skills.
• Technical knowledge of parts and equipment.
• Effective communication skills.

Benefits

• Competitive compensation: $17.33-24.27/hr (Depending on Experience).
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year.
• Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Pay

• $17.33-24.27/hr (Depending on Experience)

Schedule

• Flexible schedule to accommodate customer needs.