Parts Sales Associate - Retail

About the role

As a Parts Retail Associate, you will interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.

Responsibilities

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in a clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising displays to promote product sales.
• Provide an exceptional customer experience to drive loyalty.

Success Metrics

• Achieve Parts Sales Targets
• Achieve Customer Satisfaction Targets

Requirements

• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• One year of experience in an automotive parts department
• One year of sales experience
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills

Pay

This is a commission-based position with an average monthly take-home pay of $6,000+.

Benefits

• Competitive compensation and 401k matching
• Health, dental, and vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide, a website with offers from top providers and retailers
• Opportunity to join the DRVPNK mission, raising and donating millions to cancer research and treatment

Schedule

This is an on-site position.