Part Sales Associates - Retail

About the role

As a Parts Retail Associate, you will interact with hundreds of customers to assist them in purchasing automotive parts, creating an exceptional buying experience to build customer loyalty to AutoNation.

Responsibilities

• Promptly meet and assist both technicians and retail guests in a friendly and courteous manner.
• Obtain the correct parts and accessories for both technicians and retail guests in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in a clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising displays to promote product sales.
• Provide an exceptional customer experience to drive loyalty.

Success Metrics

• Achieve Parts Sales Targets
• Achieve Customer Satisfaction Targets

Requirements

• Three (3) or more years of experience as an automotive Parts professional.
• High School diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.

Pay

Average annual earnings of $60k+.

Benefits

• Competitive compensation and 401k matching.
• Health, dental, and vision insurance plans, including maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to YouDecide, a website with exclusive deals and discounts from top providers and retailers.
• Participation in our DRVPNK mission, raising and donating millions to cancer research and treatment in partnership with nationwide cancer charities.