Parts Order Fulfillment Analyst

About the role

We are seeking a Parts Order Fulfillment Analyst to support service parts planning, forecasting, and availability for a global manufacturing organization.

Responsibilities

• Develop and maintain forecasts for new and existing service parts using historical data, engineering input, product knowledge, and market trends.
• Analyze inventory levels, demand patterns, and fulfillment metrics to ensure service part availability.
• Recommend forecast adjustments and ordering strategies to optimize supply and meet customer demand.
• Facilitate meetings with Engineering, Product Support, Supply Management, Marketing, and Operations teams to define service part requirements.
• Manage order fulfillment activities and support execution of the master schedule.
• Monitor key performance indicators (KPIs) and identify opportunities to improve processes and customer service levels.
• Generate reports and analyze data from multiple systems to support business decisions.
• Document current processes, identify gaps, and recommend continuous improvement initiatives.
• Aid with project planning, risk identification, stakeholder communication, and implementation of business process improvements.
• Support division objectives while ensuring compliance with established policies and procedures.

Requirements

• Bachelor’s degree in business, Supply Chain, Operations Management, Engineering, Logistics, or a related field.
• Strong analytical and problem-solving skills.
• Ability to interpret data and make informed business decisions.
• Excellent written and verbal communication skills.
• Strong organizational and project management abilities.
• Proficiency with Microsoft Office Suite, especially Excel.
• Experience using SAP or similar ERP systems.
• Experience in one or more of the following areas:
• Supply Chain
• Purchasing
• Procurement
• Logistics
• Warehousing
• Inventory Planning
• Service Parts Management
• Operations Support

Preferred Qualifications

• Experience in a service parts or aftermarket support environment.
• Knowledge of supply chain planning and forecasting principles.
• Familiarity with mechanical, hydraulic, or electrical equipment and components.
• Experience generating reports from business systems and databases.
• Experience in data analytics, statistics, or process improvement.
• Experience supporting engineering or operations-related projects.

Key Skills

• Forecasting & Demand Planning
• Data Analysis & Reporting
• SAP & ERP Systems
• Supply Chain Operations
• Inventory Management
• Project Coordination
• Continuous Improvement
• Cross-Functional Collaboration
• Stakeholder Management
• Problem Solving

Benefits

• 80 hours paid time off
• Medical insurance contributions
• Dental vision
• Our 401k retirement savings plan