Parts Manager

Position Summary

As a parts manager, you will oversee the daily operations of the parts and accessories department. You will be responsible for ensuring the efficient and accurate management of the parts and accessories inventory. In this role, you will also ensure technicians and customers have access to correct parts for maintenance and repairs.

Essential Duties And Responsibilities

• Maintain an organized and accurate inventory of parts and accessories.
• Maintain stock levels to ensure parts are available when needed.
• Process and fulfill parts orders from customers, technicians and sales team.
• Build and maintain positive customer and manufacturer relationships to strengthen customer loyalty, reduce order times and enhance dealer reputation.
• Provide excellent customer service by answering questions, locating parts, and ensuring high customer satisfaction with all orders and services.
• Supervise and train department staff as needed.
• Ensure all team members understand all processes and procedures related to inventory and ordering.
• Maintain accurate records of inventory, sales, returns, and other relevant data.
• Maintain a clean and safe work environment adhering to all safety regulations and company policies.
• Supports General Manager in the execution of successful boat shows, store and off-site sales/customer events, including off-site accessory sales as appropriate.
• Other duties as assigned.

Skills

• Proficient in Microsoft Office Suite & inventory management software
• Strong organizational skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

Qualifications / Requirements

• Previous experience in parts or inventory management preferred
• Strong knowledge of marine parts and accessories
• High school diploma or equivalent; certifications in parts management is a plus

Physical Demands

• Remaining in a stationary position, often standing or sitting for prolonged periods: Frequently
• Repeating motions that may include the wrists, hands and/or fingers: Constantly
• Moving about to accomplish tasks or moving from one worksite to another: Rarely
• Operating motor vehicle: Rarely
• Communicating with others to exchange information: Constantly
• Assessing the accuracy, neatness and thoroughness of the work assigned: Frequently
• Hearing: Constantly
• Talking: Frequently
• Seeing: Constantly
• Eye/Hand/Foot Coordination: Frequently

Work Environment

• No adverse environmental conditions expected
• Heavy work that includes moving objects up to 100 pounds or more
• This position operates exclusively in an indoor office environment with controlled temperatures.