Parts Logistics Manager

Position Overview

The Parts Logistics Manager is responsible for leading and scaling AVE-PLP’s parts delivery and logistics operations across multiple locations. This role owns the day-to-day execution and continuous improvement of parts transportation, including leadership of delivery drivers, routing and dispatch, fleet utilization, inter-store parts transfers, and pallet return logistics.

Essential Duties & Responsibilities

• Lead, schedule, and supervise all parts delivery drivers, including maintaining a roster of trained backup drivers.
• Recruit, interview, onboard, train, and coach delivery drivers to ensure consistent performance, safety, and professionalism.
• Establish clear expectations for productivity, route execution, customer service, and policy compliance.
• Conduct ongoing performance management using delivery data, metrics, and operational feedback.
• Plan, schedule, and dispatch daily deliveries to meet defined service levels, cut-off times, and customer expectations.
• Build, optimize, and adjust delivery routes to maximize efficiency, capacity utilization, and on-time performance.
• Maintain real-time delivery execution, monitor exceptions, and service issues; take corrective action as needed to maintain reliability.
• Cook up with Parts, Service, Sales, and location leadership to align delivery priorities and operational needs.

Driver Leadership & Team Management

• Lead, schedule, and supervise all parts delivery drivers, including maintaining a roster of trained backup drivers.
• Recruit, interview, onboard, train, and coach delivery drivers to ensure consistent performance, safety, and professionalism.
• Establish clear expectations for productivity, route execution, customer service, and policy compliance.
• Conduct ongoing performance management using delivery data, metrics, and operational feedback.

Fleet & Vehicle Management

• Oversee the readiness, safety, maintenance, and utilization of all delivery vehicles.
• Coordinate preventative maintenance, repairs, inspections, and compliance to minimize downtime and protect delivery capacity.
• Track vehicle usage, mileage, and maintenance needs in partnership with internal teams and external vendors.

Inter-Store Transfers & Pallet Logistics

• Own inter-store parts transfer operations, including scheduling, routing, and supervision of transfer drivers and vehicles.
• Manage pallet consolidation, returns, and related logistics programs, including coordination with John Deere and internal locations.
• Ensure standardized execution of transfer and return processes across the organization.

Systems Ownership & Process Improvement

• Serve as the operational owner of delivery and routing systems, including configuration, usage standards, and user compliance.
• Ensure consistent system adoption and accurate data capture across drivers and locations.
• Analyze performance trends and identify opportunities to improve delivery speed, reliability, safety, and cost efficiency.
• Partner with the Parts Operations Manager on scaling routes, driver capacity, fleet needs, and logistics processes as volume grows.

Reporting & Communication

• Track, analyze, and report key logistics and delivery performance metrics such as on-time delivery, route efficiency, driver utilization, and exceptions.
• Communicate operational risks, capacity constraints, and service issues in a timely and professional manner.
• Provide insights and recommendations to leadership based on data, operational performance, and field feedback.

Supervisory Duties: Parts Delivery Drivers

• Recruit, interview, onboard, train, and coach delivery drivers to ensure consistent performance, safety, and professionalism.
• Establish clear expectations for productivity, route execution, customer service, and policy compliance.
• Conduct ongoing performance management using delivery data, metrics, and operational feedback.