Parts Front Counter Person, Parts USA

Velocity Vehicle Group (VVG) is a leading commercial truck dealership network serving owner-operators, fleets, and businesses across the country. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies.

About the role

We're looking for a customer-focused Parts Front Counter Person to join our Fontana team. If you have heavy-duty truck parts experience, enjoy helping customers, and thrive in a fast-paced dealership environment, we'd love to hear from you.

Responsibilities

• Assist customers with truck parts purchases and inquiries.
• Recommend parts and services based on customer needs.
• Process orders, returns, and customer transactions.
• Pull and distribute parts accurately and efficiently.
• Maintain a clean, organized, and customer-focused parts department.
• Support inventory, merchandising, and department operations.
• Deliver exceptional customer service and resolve customer concerns professionally.

Requirements

• High School Diploma or equivalent.
• 3+ years of heavy-duty truck parts experience preferred.
• OEM dealership experience preferred.
• Knowledge of truck engines, transmissions, axles, and aftermarket parts.
• Strong customer service, communication, and computer skills.
• Ability to work independently and in a fast-paced environment.
• Ability to lift up to 50 lbs.
• Ability to successfully pass a post-offer background check, drug screening, physical examination, and lift test.

Benefits

• Fantastic culture and Great Place to Work™ environment.
• 401k with company match.
• Health, Dental & Vision Insurance plus HSA & FSA.
• Employer-paid Life Insurance.
• Paid Vacation Days and Sick Leave.
• Company perks such as employee discounts, company events, and training programs.
• Excellent training and career advancement opportunities.

Pay

$22.00-$28.00/hour (depending on experience and qualifications) plus commission.

Schedule

• Sunday - Tuesday: 8:30 AM - 5:00 PM
• Friday: 8:30 AM - 5:00 PM
• Saturday: 9:30 AM - 6:00 PM