Parts Department Clerk

Responsibilities

• Take and process orders (via phone, email, fax) for spare parts and prepare for shipment.
• Provide quotes, drawings and other reference materials for spare parts and new equipment projects (Equipment Orders).
• Research parts information using Project Folders, Archived information, and blueprints; this can also require physical handling of parts and interacting with other departments such as Service, Engineering, Repairs, and the Test Lab.
• Work with Purchasing and Production to ensure timely shipment of parts orders, expediting as necessary.
• Process documentation required to initiate additional activity to fulfill customer requirements.
• Engage with freight shipping companies (i.e., UPS, Federal Express) to track shipments, provide proof of delivery and assist with claims for damaged or mis-shipped parts orders.
• Maintains proper inventory level.
• Orders parts.
• Pricing parts.
• Works with direct supervisor to ensure department profitability.
• Safeguards rules and regulations.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Participates in required training.

Qualifications

• A high school diploma or equivalent is required.
• Must be reliable and dependable with a strong work ethic.
• Strong computer skills including Microsoft Office.
• Strong decision-making and problem-solving skills.
• Excellent verbal and written communication skills as well as telephone manner.
• Prior experience working in a manufacturing environment is preferred but not required.
• At least 3 years' experience in the Parts Dept.
• Sage X3 experience is a plus.
• Ability to work as a team player.
• Attentive to detail and organized.

Benefits

• Medical
• Dental
• Vision
• 401K with company match
• STD, LTD, Life Insurance
• FSA
• paid time off