PARTS COUNTERPERSON I

About the role

We are actively seeking a dynamic Parts Counterperson to join our growing team at our Wausau location. The Parts Counterperson assists customers, both internal and external, in obtaining replacement parts for the products we support.

Position Responsibilities

• Take phone calls for parts needs.
• Fill customer and internal requests – check all resources if parts aren’t in stock.
• Place requisitions for parts (via computer) as needed for customers.
• Aid our technicians with their parts needs, to include helping them determine which parts are needed.
• Pull parts from stock to fill orders.
• Prepare parts quotes for outside customers – follow up to secure order.
• Aid walk-in customers with their parts needs.
• If assigned, perform physical inventory of road vans and/or Consignments.
• Back up other parts counter staff.
• Perform other duties or projects as assigned by Regional Parts Mgr.

Essential skills and experience

• Demonstrated customer service orientation.
• Ability to organize and manage multiple priorities.
• Excellent interpersonal and communication skills.
• Good computer proficiency.
• Commitment to company vision and mission.

Physical demands

• Frequent sitting, walking, talking, and listening.
• Frequent use of hands to finger, handle, or feel objects or controls, including computer and other office equipment.
• Frequent standing and walking, and lifting and/or moving up to 40 pounds.
• Use of appropriate material handling equipment to lift or move items that are heavy or bulky.

What we offer

• A complete benefit package including:
• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Company Information

• Wolter, Inc. is among the fastest-growing privately owned businesses.
• We are focused on improving operational productivity for our customers.
• We provide a wide range of industrial equipment and productivity solutions.

Equal Opportunity Employer

We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results.