Parts Counterperson

About the role

Mike Savoie Chevrolet is a third-generation family-owned dealership that has been in business since 1966, yet remains one of the fastest growing dealerships in the Metro Detroit area! We pride ourselves on doing the right thing for our customers and our employees. We are dedicated to developing our people and empowering them to grow their careers in the automotive industry.

Responsibilities

• Oversee the parts sales process from start to finish
• Check in and stock parts on replenishment orders daily
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively and efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtain credit authorization

Qualifications

• A High School Diploma or equivalent (preferred)
• Prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including discounts and percentages

Benefits

• BCBS/BCN Medical (PPO and HMO plans offered)
• Company Sponsored Health Savings Account (HSA) Available
• Dental and Vision Coverage
• Life and AD&D Insurance
• Short Term Disability Insurance
• Aflac
• 401K with Company Match
• Paid Vacation
• Closed Weekends
• Professional Sporting Events Company Raffles
• Company Apparel Program
• Holiday and Monthly Birthday Celebrations
• Heated Service Shop with Big Ass FansTM for Cool Air Circulation
• Well Lit, Clean and Organized Inventory Area
• Tenured Management Team
• Combined Salary and Commission Pay Plan
• Carry over $600k in inventory serving both the Service Department and Body Shop