Parts Counterperson

Join the Ford Family where we value service to each other and the world as much as to our customers.

About the role

Responsible for customer service and retail sales at an auto parts store. In this position, your duties include selling parts, taking inventory of stock in storage and on shelves, and working at a Ford dealership.

Responsibilities

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part requests for the customer
• Communicate with customers on parts status
• Communicate with staff and customers in a friendly and professional manner
• Follow all company safety policies and procedures
• Understand and follow federal, state, and local regulations applicable to the industry

Requirements

• Previous experience at a Ford dealership is a plus
• Ability to identify problems quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology, repair, and service procedures and specifications
• Minimum of 1 year in a service department
• Ability to lift 50 pounds and work on your feet for extended periods
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Strong organizational and time management skills
• Detail-oriented, professional appearance, and strong work ethic

Benefits

• Competitive pay
• Health insurance
• PTO & sick leave
• 401(K)