Parts Counter Sales - Jamestown, ND

About the role

The Parts Counter Sales position promotes and sells parts to all customers, both external and internal, while providing excellent customer service at all times.

Responsibilities

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repair old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Sherps and receives parts for customer orders / ships and receives equipment as required.
• Assists customers and shop personnel with parts look up and parts orders.
• May be required to assist efforts in the service department during non-peak periods.
• Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Requirements

• A high school diploma or equivalent required.
• An associate's degree in related field or equivalent experience, preferred.
• Two or more years of parts or parts sales and/or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse experience preferred.
• A farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally.
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• A valid driver’s license with a verifiable safe driving history / ability to safely drive a motor vehicle.
• Ability to multi-task and follow through with defined tasks.

Qualifications

• Must be eligible to work in the U.S.

Skills

• Highly organized and detail-oriented.
• Strong problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

• Premium free health, vision, short-term disability, and long-term disability;
• Competitive rate dental plans;
• Competitive paid time off, including Vacation, Sick, and Paid Holidays;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company-Paid Life Insurance;
• Flexible Spending Accounts;
• Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits;
• A fun and safe environment.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and may vary based on business needs.