Parts Counter Sales
Allegiance Truck Centers · Franklin, CT · 2 wk ago
Business DevelopmentFull-time
About the Company
Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America. Our team proudly represents leading brands including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar, JerrDan, and many others.
Benefits
- Competitive starting pay
- Excellent health benefits, including medical, dental, and vision
- Flexible Spending Account or Health Savings Account
- Life insurance
- Parental leave
- Paid time off and paid holidays
- 401(k) with company match
- Encouragement and support for continued advancement with additional training
Responsibilities
- Handle parts order requests via telephone, email, or in-person
- Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external
- Advise customers on related parts
- Follow up on backordered parts and contact customers with status updates
- Ensure inventory control practices are followed
- Communicate with Parts Manager on inventory issues
- Communicate with Service Department regarding parts availability and pricing
- Provide solutions for the needs of our customers
- Assist with other projects as needed
Requirements
- High school diploma or GED
- Two (2) years of heavy truck/auto parts or shop experience
- Mechanical aptitude (desired)
- Customer service skills
- Good written and verbal communication skills