Parts Counter Representative

The Opportunity (Job Purpose)

Are you ready to make a visible impact? As our next Parts Counter Representative, you will play a crucial role in delivering exceptional customer service. We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us.

Day-to-Day (Essential Duties & Responsibilities)

• Greet and assist customers at the parts counter, providing friendly and knowledgeable service to create positive interactions while keeping customers informed about special orders and back ordered parts and handling returns if necessary.
• Accurately process parts orders, ensuring the correct parts are selected and available for customers while adhering to delivery timelines.
• Locate and secure parts from various vendors for shop jobs, demonstrating a proactive approach to honoring commitments and fulfilling customer orders.
• Provide technical assistance to customers, including assisting service technicians with acquiring parts.
• Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
• Perform other dynamic duties and responsibilities as assigned to support business

The Perks & Benefits

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.