Parts Counter Person - North Bay Hyundai

Key Responsibilities

• Aid service technicians and retail customers in identifying correct Hyundai parts and accessories.
• Look up parts using electronic catalogs and dealership systems.
• Process parts orders, invoices, and returns using Dealertrack DMS.
• Maintain accurate inventory records and ensure proper stock levels.
• Receive and stock incoming parts shipments.
• Pull and stage parts for service repair orders.
• Handle customer inquiries via phone, email, and in person.
• Process warranty parts and returns according to dealership and manufacturer guidelines.
• Maintain a clean and organized parts department.
• Work closely with the service department to ensure timely delivery of parts for vehicle repairs.
• Promote additional parts and accessories when appropriate.

Qualifications

• Previous automotive parts experience preferred (dealership experience is a plus).
• Familiarity with Hyundai parts catalogs and systems is desirable.
• Experience using Dealertrack DMS or other dealership management systems.
• Strong customer service and communication skills.
• Ability to work in a fast-paced dealership environment.
• Basic computer skills and inventory management experience.
• High school diploma or equivalent.