Parts Back Counter Representative

Responsibilities

• Assist technicians and customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
• Pull purchased parts from stock.
• If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
• Answer phone calls in a timely manner, providing price quotes and other information.
• Aid outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick-up.
• Notify customer re: ordered parts, promptly restock returns, cores.

Qualifications

• Must have prior, relevant experience (parts lookup experience).
• Ability to read and comprehend instructions and information.
• Basic computer skills.
• Professional, personal appearance.
• Ability to work well with the public, sometimes with several customers at a time.
• Ability to work both individually and as a team.
• Must be able to lift 50lbs or more.
• Required to wear a dealership provided uniform.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Short term disability
• Long term disability
• Life insurance
• Paid time off
• 10 paid holidays a calendar year
• Company paid uniforms

Pay

Hourly Rate: Depending on Experience

Schedule

N/A