PARTS ASSOCIATE

Essential Duties And Responsibilities

• Assist managers and technicians in determining parts and accessories needed for tasks by researching trucks, truck bodies, and aerial equipment parts as needed.
• Possess a detailed knowledge of parts associated with your ordering department.
• Keeps current on new products and product updates.
• Maintain a proper parts inventory and ordering of stock items.
• Create and maintain parts numbers, suppliers and the parts master file.
• Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
• Locate and build relationships with aftermarket vendors for parts.
• Locate availability of parts if they are not in stock and place parts purchase orders.
• Provide quotes/costs of parts for repair orders.
• Verify all parts are correctly applied to each repair order.
• Proactively follow up on back ordered parts and communicate delivery dates of incoming parts.
• Provide assistance to other branches during interbranch requests and other various parts questions.
• Aid in the year-end physical inventory.
• Perform other duties as assigned.

Required Skills And Qualifications

• Previous parts purchasing and parts warehousing experience.
• Knowledge of heavy and light duty trucks and equipment preferred.
• Proficient on a computer and have the ability to learn new software and ERP systems quickly.
• Must be able to use Microsoft Office package (Word, Excel, Outlook).
• Must be able to work independently and create innovative solutions to problems with minimal direction from supervisors.
• High school diploma or the equivalent.
• Valid driver's license required.
• Must be able to pass a pre-employment drug test.
• Extremely detail oriented and accurate.
• Must be able to work in a fast-paced environment.
• Set priorities and adapt to changing work priorities.
• Must be self-sufficient and driven.
• Meet deadlines and schedules.
• Have a strong attendance record.
• Knowledge of principles and processes for providing a positive service experience.
• Communicate effectively verbally and in writing.
• Ability to work with mathematical concepts.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate effectively before individual customers or groups of customers or employees of organization or parent organization.
• A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential.

Working Conditions

• The ability to work as scheduled with punctual attendance 8:30 am-5:00 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands.
• Majority of work performed in shop or parts office setting.
• May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.

Physical Requirements

• Lifting – The ability to bend, stoop and lift up to 50 lbs.
• Occasional lifting, carrying, pushing, and/or pulling;
• Some climbing and balancing;
• Significant stooping, kneeling, crouching, and/or crawling.