Parts and Accessories Sales

About the Role

Fuel is looking for an enthusiastic Parts and Accessories employee to join our team. Applicants interface with customers directly (walk-in, telephone, online) to help determine their needs and supply them accordingly. Additionally, engage with the sales and service department to ensure those parts and accessories needs are being met in a prompt and timely manner for our customers. This would be a great step up for someone currently employed at an auto dealership or big box retailer store (AutoZone, O'Reilly, NAPA, Advanced Auto Parts). If you're a powersports fanatic with excellent customer service skills, this job is for you!

Schedule

• Guaranteed two days off in a row per week
• Work days: Tuesday-Saturday

Responsibilities

• Greet customers immediately, in a courteous and friendly manner
• Share with customers your knowledge of the "Good, Better and Best" products that we sell
• Staying up-to-date with our power sports gear brands and product knowledge
• Maintain and deliver awesome, personal & useful support to potential or existing customers who contact us
• Ensure customers are satisfied with their buying experience
• Recommend related parts which may be required
• Attempt to locate rare parts
• Ability to work with several customers at once, while maintaining individual customer satisfaction
• Handle online and telephone transactions quickly and courteously
• Alert customers of any sales, specials or new merchandise
• Accept payments for merchandise and keep cash register drawer accurate
• Other duties as assigned

Qualifications

• Outgoing, friendly personality and superior communications/customer service skills
• Knowledge of Power Sports industry is a plus
• Connects with customers in a friendly manner
• Confident answering calls, entering orders in computer system
• Confident in selling to customers and to allow the customer to make an informed buying decision
• Always show a positive attitude and be a genuine team player
• Takes ownership of the customer's experience by carrying out assignments that allow the dealership to leave a positive impression with the customer
• Willing to work Saturdays
• Can lift up to 50 Lbs

Benefits

• Extremely competitive compensation
• Health, Dental, and Vision after probationary period
• 401K w/ company match for eligible employees
• 2 consecutive days off each week
• 10 days PTO on day 1