Parts Advisor

About the Role

Fury Ford Waconia is looking for a dependable, customer‑focused Parts Counterperson Advisor to join the team. In this role you will help technicians and customers find the right parts, keep orders moving, and contribute to an efficient, well‑organized parts department. The ideal candidate understands automotive parts, enjoys solving problems, and takes pride in providing a great customer experience.

Responsibilities

• Assist technicians, service advisors, wholesale customers, and retail customers with parts needs.
• Identify and locate the correct parts using electronic catalogs and dealership systems.
• Provide accurate pricing and availability information.
• Create and process parts orders, invoices, returns, and special orders.
• Communicate with customers regarding order status and expected delivery.
• Receive, inspect, label, and stock incoming parts.
• Maintain accurate inventory records and help resolve discrepancies.
• Coordinate with the Service Department to keep repairs moving efficiently.
• Build positive relationships with customers, vendors, and team members.
• Keep the parts counter, shelves, and work areas clean and organized.
• Follow dealership procedures for safety, security, and inventory control.

Qualifications

• Automotive parts knowledge or related automotive experience.
• Previous dealership or parts‑counter experience preferred.
• Strong customer service and communication skills.
• Comfortable using computers, electronic catalogs, and inventory systems.
• Ability to manage multiple requests in a fast‑paced environment.
• Strong attention to detail and follow‑through.
• Dependable, organized, and team‑oriented.
• Valid driver’s license and acceptable driving record.
• Ability to lift and move automotive parts as needed.

Compensation and Benefits

• Competitive pay based on experience: $18‑$28 per hour.
• Medical, dental, and vision insurance.
• Paid time off.
• 401(k) with company match.
• Employee discounts.
• Training and development opportunities.
• Opportunities for growth within the Fury Motors organization.
• A supportive team that values customer service, accountability, and doing things the right way.

Our Mission

The Relentless Pursuit of a Great Customer Experience. That commitment begins with our employees. We’re looking for someone who wants to contribute, keep learning, and be part of a team that works together to serve our customers.