Partnerships Manager

Responsibilities

• Act as the primary relationship manager and point of contact for a portfolio of Savi clients in a rapidly changing and dynamic environment.
• Develop proactive and creative strategies to help Savi’s partners maximize adoption with student loan borrowers.
• Provide ongoing support to clients through regular outreach, support with ad hoc technical requests and troubleshooting, and partnership on growth initiatives.
• Oversee onboarding and implementation of the Savi tool with new partners, including developing launch strategies, crafting tailored communications plans, developing educational materials, and liaising with Savi’s in-house team to ensure a seamless client experience.
• Monitor and analyze key client success metrics (KPIs), developing proactive strategy recommendations based on findings.

Qualifications

• 3-5 years of account or client management experience.
• Strong analytical skills, with experience developing and running client impact reports and interpreting results for strategic recommendations.
• Experience developing creative strategies to support B2B and B2C technology adoption.
• Incredible relationship builder, with fantastic interpersonal and communication skills and a passion for working with diverse stakeholders.
• Detail oriented with strong organizational skills.
• Ability and willingness to work in a fast-paced work environment with an orientation towards action and results.
• An interest in and aptitude for working with new technologies.
• An entrepreneurial spirit; Self-starter able to work quickly and with high-quality on complex, detail-oriented tasks.
• An interest in and aptitude for working with the social impact mission of Savi.

Benefits

• Savi’s hybrid homebase is in Washington, DC. Remote virtual is accommodatable as well.
• Compensation: $65-80k base salary plus stock options.
• Full-time benefits include: 5% 401K match after 6 months, health coverage (health, vision, dental, HSA) options, generous annual PTO, paid sick and parental leave, pre-tax commuter benefits, and 10+ additional paid holidays annually.