Partnership Lending Project Manager (mortgage experience required)

Position Summary

Responsible for driving execution of Partnership Lending strategy across cross-functional teams and developing and executing process improvement initiatives. Provides strategic guidance to the business regarding process improvements, making concise recommendations while improving efficiencies.

Responsibilities

• Serves as the primary Partnership Lending channel point of contact and collaborates across enterprise business teams to drive alignment and execution across multiple processes.
• Promotes the continuous improvement culture and documents process and procedures across the Partnership Channel, identifying efficiencies along the way.
• Drives project execution by leveraging structured project management approaches, including governance facilitation, process design (maps/flows), and milestone tracking via Asana or other tools.
• Develops and distributes communications across Partnership Channel in support of initiatives and enterprise communications.
• Prioritizes projects to ensure resources are appropriately applied to achieve established goals at the department level, establishes and monitors metrics relative to projects and initiatives, and audits closed projects to ensure results are maintained.

Requirements

• High School Diploma or equivalent required, Bachelor’s Degree preferred.
• Minimum of six (6) + years’ experience working in a similar field.
• Previous experience leading or assisting process change projects.
• Experience in the Mortgage industry required.
• Experience in coaching and/or training is preferred.
• Proficient with Microsoft Office applications: Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to interpret data and apply basic to intermediate math skills.
• Exceptional verbal, written and interpersonal communication skills.
• Solid problem-solving skills with a practical, solution-focused approach.

About the Role

Provides strategic guidance to the business regarding process improvements, making concise recommendations while improving efficiencies. Serves as the primary Partnership Lending channel point of contact and collaborates across enterprise business teams to drive alignment and execution across multiple processes. Promotes the continuous improvement culture and documents process and procedures across the Partnership Channel, identifying efficiencies along the way. Drives project execution by leveraging structured project management approaches, including governance facilitation, process design (maps/flows), and milestone tracking via Asana or other tools. Develops and distributes communications across Partnership Channel in support of initiatives and enterprise communications. Prioritizes projects to ensure resources are appropriately applied to achieve established goals at the department level, establishes and monitors metrics relative to projects and initiatives, and audits closed projects to ensure results are maintained.