Partner Success Manager, Retail Media, AMS

What You'll Do:

• Strengthen existing and create new relationships with leading retail ecommerce players in North America
• Lead implementation and onboarding for new retailers and placements
• Manage existing relationships; ensure client retention/satisfaction, grow inventory, and yield, and increase adoption and penetration of new products
• Run thoughtful, data-driven Quarterly Business Reviews
• Analyze program performance and client needs to optimize delivery of services and solutions
• Respond to and resolve time-sensitive client issues while developing meaningful client relationships
• Understand client needs to create custom workflow and process
• Spearhead the development of and dialogue around complex, custom solutions for clients with assistance from Technical Solutions, Analytics, and Product teams
• Partner with a broad range of internal teams (marketing, legal, brand sales, products, R&D, Technical Solutions) to support sales efforts
• Serve as an internal voice of the client; gather and document business needs

Who You Are:

• 5+ years digital media experience, ideally highly familiar with online performance advertising, ad tech, and/or ecommerce
• Passionate about technology, new media, and how Criteo can define new boundaries in the online advertising industry
• Strong written and verbal communications skills
• Flexibility to think on your feet and experience developing creative customer solutions
• Self-motivator with strong work ethic and the ability to multitask
• Organized with outstanding attention to detail and ability to project manage complex integrations
• Strong analytical skills, with ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results. Experience with statistical analysis a plus
• Demonstrable knowledge of the online advertising industry and retail environment
• Able to work in a fast-moving company and industry
• A team player with an entrepreneurial attitude and strong will to succeed
• Have a can-do positive attitude and the willingness to roll up sleeves and get your hands dirty with a small team environment