Partner Success Manager

About the role

We’re looking for a Partner Success Manager to join our team and assist with managing our top AP Partners.

Responsibilities

• Build, maintain, and expand relationships with Autopilot Partners
• Handle and address incoming requests from Partners
• Work with Landing’s AP Ops & Field Operations team to ensure smooth launches
• Host kickoff calls with new properties
• Build and schedule QBRs with Partners
• Collaborate with AP Ops & Field Operations teams on addressing issues
• Aid the VP with special projects to further streamline our business processes

Requirements

• Based in Birmingham
• 3+ years of professional experience
• Previous customer service/partner experience
• Strong organizational skills
• Ability to multitask and problem solve multiple issues at once
• Strong communication skills, both written and verbal
• Fearless, self-motivated, and hardworking
• Ability to work in a fast-paced environment
• Self-starter comfortable working with a sense of urgency
• Tech-savvy - familiarity with Slack

Qualifications

Not specified

Skills

Not specified

Benefits

Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!

• Solid compensation package (salary + bonus) + stock options
• Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
• We’ve got you covered with a 401(k) plan and access to ImmediatePay
• Feel relaxed with super generous PTO policy
• Opportunities for upward mobility - we want you to grow with us!
• Explore and travel comfortably with 7 free nights in a Landing home per year

Perks

Employee perks for temporary or indefinite stays when you choose to live with Landing

Pay

Not specified

Schedule

Not specified