Partner Success Manager

Who We Are

Buyers Edge Platform is a leading digital procurement network and solutions provider for the foodservice industry, delivering savings, insights, and technology that help operators, distributors, and manufacturers succeed. Through its portfolio of solutions—including Digital Procurement Network, Fresh Services, Software Solutions, and Supply Chain Management—Buyers Edge is reshaping how the foodservice industry connects and thrives. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice businesses succeed.

Your Impact

• Serve as the key point of contact between Buyers Edge Platform and Channel Partners
• Develop, service, and grow strategic relationships with Channel Partners
• Represent the company professionally and consistently to partners and stakeholders
• Clearly communicate product and service offerings to Channel Partners
• Create and execute plans to grow market share through channel activities
• Collaborate closely with VPs on market-specific challenges, activities, and opportunities
• Build and deepen relationships with Channel Partners by understanding their business needs and providing exceptional support
• Conduct regular meetings and calls to maintain strong communication and address feedback
• Serve as the internal advocate for Channel Partners across the Buyers Edge Platform organization
• Proactively anticipate partner needs and resolve issues with thoughtful, action-oriented solutions
• Identify and pursue opportunities for upselling and value expansion within the partner ecosystem

About You

• 2+ years of Account Management or Sales Management experience, including remote or inside sales
• Demonstrated leadership skills and ability to work independently in a fast-paced environment
• Strong communication, customer service, and relationship management skills
• Proficiency with Microsoft Excel, Word, and PowerPoint
• Proven ability to manage and report using dashboards and performance metrics
• Highly organized, detail-oriented, and efficient in managing multiple priorities
• Tech-savvy with the ability to learn and apply new tools and technologies
• Passionate about the mission and values of Buyers Edge Platform
• Comfortable adapting to change and shifting priorities
• Strong critical thinking and problem-solving skills
• Experience with Salesforce preferred
• Restaurant or foodservice industry experience a plus
• Willingness to travel as needed
• Eagerness to learn, be coached, and continuously improve
• Hands-on mentality with a bias for action and accountability

Pay

Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.

Schedule

We offer a flexible PTO policy to let you take time when you need it—no accrual required.

Benefits

We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.