Partner Success Manager

Overview

Constellation Data Labs, a subsidiary of the Andromeda Operating Group of Constellation Software Inc, seeks an experienced Partner Success Manager.

Accountabilities

• Onboard and complete new client implementations within 90 days.
• Manage the comprehensive onboarding of requested listing, public record, and other data feeds for all existing clients and deliver a highly organized approach with detailed goals, timelines, processes and responsibilities.
• Cook with internal stakeholders as needed to ensure a complete, on-time and successful implementation of additional client requested data, services, and products.
• Manage simultaneous projects at one time, balancing priorities of business results, client satisfaction, and implementation quality.

Competencies

• Self-starter with proven adaptability in an agile and fast-paced environment.
• Perform quality work within deadlines with or without direct supervision.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Work effectively as a team contributor on all assignments.
• Superb organization skills with the ability to manage competing priorities.
• A mindset to deliver results proactively, resourcefully, and methodically.
• Excellent organizational, time management and client service skills.
• Excellent verbal and written communication skills.
• PMP certification and Agile experience is an asset.
• Real estate technology and/or experience with MLS is an asset.

Qualifications

• Bachelor’s Degree
• 5 years of experience in customer success, account manager and/or project management, ideally in a SaaS environment.
• Highly organized and success-driven with strong presentation skills.
• Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work.
• Works well in a collaborative team environment.
• Must be willing to travel up to 25%.