Partner Stores - Store Manager

About Us

Lennox (NYSE: LII) is driven by 130 years of legacy in HVAC and refrigeration success, providing industry-leading climate-control solutions to residential and commercial customers. We win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture fosters a workplace where all employees feel heard, welcomed, and valued, offering a supportive environment for career development. Lennox is a global community that values each team member’s contributions.

About the Role

As a Lennox Store Manager, you will lead a team of customer service associates and drive the financial performance and operational excellence of your store. You will collaborate with the sales team to exceed annual revenue goals and manage daily store operations while modeling excellent customer service. This role involves providing clear direction to team members by communicating initiatives, priorities, and company strategy.

Responsibilities

• Recruit, hire, train, and develop the inside sales team and warehouse staff, focusing on customer service and selling skills.
• Promote the sales of replacement components and aftermarket products to dealers, contractors, and other business segments.
• Own the business in the local market and deliver on sales, growth, and profitability goals by partnering with the sales team.
• Maintain a customer-ready, professionally merchandised showroom, warehouse, building, and grounds.
• Coordinate with transportation providers for daily shipments.
• Prioritize and promote an ongoing Environmental, Health, and Safety program.
• Manage and tailor inventory to local market needs, ensuring accuracy through cycle counting and operational excellence.

Requirements

• Ability to lead others.
• Strong oral and written communication skills.
• Must be able to lift up to 50 lbs.
• Expert knowledge of HVAC systems strongly preferred.
• Effective at developing and maintaining strong professional relationships with customers, dealers, sales, and operations partners.
• Strong business acumen to position the store within the market through promotions, customer contacts, outbound calls, and events.

Pay

This is a salaried exempt role with a starting salary range of $62,000–$81,900 annually, depending on geography, market, skills, education, experience, and qualifications. Eligible for an annual bonus under the Company’s applicable plan. Not eligible for overtime.

Benefits

• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• 8 weeks paid birthing leave; 2 weeks paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year (eligibility requirements apply).

Our Culture

At Lennox, our Core Values of Integrity, Respect, and Excellence define our culture and guide how we do business. We are a global community that values each team member’s contributions. As an equal opportunity employer, we recruit, develop, and retain talented individuals from diverse backgrounds, ensuring everyone has the opportunity to succeed.