Partner Revenue Lead

What You’ll Do

We’re expanding our BD team with our first ever Partner Revenue Lead. Flip’s eCom/Retail vertical has seen 3x growth YoY, this role will support the business in saturating the vertical.

• Working closely with our two Founders, you will have the opportunity to build and expand our partnership footprint at the ground level.
• You’ll activate and grow relationships that drive measurable pipeline and revenue.
• You’re joining a proven, venture-backed AI company with $10M+ in ARR and lead in the key vertical of one of the most important enterprise AI categories.
• Deep ownership and hands-on, owning new partnerships, define the growth plan, and execute effectively to source pipeline and revenues through our best partners
• Partner closely with Sales/Customer Success to support and accelerate deal velocity
• Build alignment with Marketing on initiatives that support co-marketing initiatives and partnership enablement
• Define and track metrics that measure partnership performance and revenue impact

What We’re Looking For

• 5 years in a partnerships role at a high-growth, SaaS start up (seed - series B)
• Proven track record of activating and growing partner relationships
• Understanding the eCom/Retail tech stack and how impactful those systems are and where Flip can support and offer opportunities to those businesses
• Self-starter who’s hungry, humble and has awesome people smarts
• Builder mentality, you bring structure where little to none exists
• Bonus Points: eCommerce/Retail & AI experience, and/or Customer Experience enablement tools
• Prior experience working in a founder-led startup or company

Success Metrics First 30 Days

• Meet with fellow Flippers who will be your primary points of contact and key to your ongoing success at Flip.
• Learn about Flip’s current products and pricing.
• Deliver an elevator pitch, brief presentation, and product demo to the team internally.
• Introduce yourself to our strategic and top partners to establish yourself as the primary contact for the partnership.
• Join key customer or prospect calls (or listen to recordings where appropriate) to familiarize yourself with our Ideal Customer Profile, customer discovery, product pitch, and sales process.
• Deliver your first partner sourced deal or referral through diving firsthand into those conversations.

Success Metrics 60 Days

• Deliver a product demonstration to a current or prospective partner, and (where applicable) continue to support your partners on demo calls or calls to pitch Flip.
• Present "State of the Partner" highlighting key opportunities and issues for one of your existing partners.
• Map out the broader ecosystem of partners including but not limited to e-commerce systems, Help Desk/CRM systems, CCaaS systems, Post-Purchase Systems to inform our partnership strategy (prioritization list for partner outreach and existing partners to drive further growth).
• Define the partner recruitment and partner launch/go-to-market playbooks that will continue to be further standardized and refined over time.

Success Metrics 90 Days

• Tier existing partners and build the initial first year forecast for growth in number of partners and revenues (sourced or direct), and initial set of strategic goals for the function.
• Conduct your first Partner Business Review (PBR) with a specified partner. Collaborate with top partner/s to complete the Partnership Growth Plan (PGP) that outlines the strategy to drive growth for our shared book of business.