Jobs · Customer Service

Partner Manager

Yoodli AI Roleplays · United States · Yesterday
RemoteRemoteCustomer Service$132k–$155k/yrFull-time

The Role

We’re hiring a Partner Manager to own a high-volume book of training, coaching, and enablement partners who deliver Yoodli-powered programs to their clients’ employees. You’ll manage dozens of active partners. Your impact comes from designing scaled enablement, one-to-many resources, and repeatable onboarding that get partners selling and delivering Yoodli efficiently.

You’ll also elect to go deeper with a subset of high-potential partners, running account mapping and direct expansion plays where the opportunity warrants the investment. You operate with an account manager mindset: incubating partners for sustained growth rather than transacting and moving on.

What You’ll Do

  • Build scaled enablement. Design and run one-to-many enablement: webinars, onboarding, certification paths, templates, and self-serve resources that activate partners efficiently and reduce the need for one-to-one handling.
  • Activate and grow partners. Drive license orders aligned to partner programs, ensure partners reach a successful first program delivery, and identify expansion as programs mature. Manage annual partner program renewals as well as deal registrations.
  • Go deeper selectively. With a self-selected subset of high-potential partners, run account mapping to surface enterprise opportunities, then evaluate and route referrals to AEs and support co-sell efforts.
  • Cross-functionally. Work across AE, CSM, Support, Marketing, and Finance to deliver for partners. Maintain rigorous CRM hygiene and partner data quality in HubSpot.
  • Coordinate cross-functionally. Work across AE, CSM, Support, Marketing, and Finance to deliver for partners. Maintain rigorous CRM hygiene and partner data quality in HubSpot.

You’re a Fit If You...

  • Bring 3 to 5 years in partnerships, channel sales, partner enablement, or a hybrid AE/CSM role, ideally managing partners at volume
  • Have carried a revenue quota or a pipeline/activation number and have a track record of hitting it
  • Demonstrate experience building scaled, repeatable enablement (webinars, onboarding programs, self-serve content) rather than relying solely on one-to-one relationship management
  • Are organized and systems-minded enough to manage dozens of active relationships and a long tail without dropping balls
  • Bring CRM discipline (HubSpot preferred) and comfort with partner tooling such as Crossbeam and enablement platforms
  • Communicate well across internal teams and with partner stakeholders

Preferred

  • Experience in SaaS, L&D, sales enablement, or the coaching/training industry
  • Ability to travel approximately 10% - 20% of the time to support partner related events and conferences

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