Partner Implementation Specialist (Health Tech)

Responsibilities

• Serve as the main liaison between Adoreal and the clinic during onboarding
• Facilitate data migration from the clinic's existing systems in collaboration with technical teams
• Organize and structure clinic data to align with Adoreal's analytics framework and standards
• Support the implementation and configuration of Adoreal's EMR and CRM systems
• Manage project timelines and track key milestones, deliverables, and dependencies
• Cook up and deliver onboarding documentation, training guides, and resource materials
• Maintain post-go-live adoption and address ongoing support needs

Requirements

• Minimum 7 years of experience in healthcare onboarding, software implementation, or project coordination
• Hands-on experience implementing and supporting EMR systems and CRM platforms in an ambulatory or outpatient clinical setting
• Demonstrated success independently managing multiple onboarding or implementation projects
• Deep familiarity with ambulatory healthcare workflows, including patient intake, documentation, payment processing/billing, scheduling, and HIPAA compliance
• Experience training clinical and administrative staff in outpatient/ambulatory environments, including independently building your own training materials, guides, or documentation from scratch
• Ensures implementations align with legal and regulatory requirements, especially around data handling and access control

Qualifications

• Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination
• Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting
• Demonstrated success in managing multiple onboarding or implementation projects
• Technical fluency with EMR/CRM systems, data migration, and digital workflow tools
• Ability to clearly communicate and guide clinic stakeholders through new system adoption
• Collaborative, adaptable, and solutions-focused approach