Partner Implementation Specialist (Health Tech)

Who We Are

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry.

Who We're Looking For

We are looking for a highly organized and tech-savvy Implementation Specialist to lead the onboarding of clinics onto the Adoreal platform. This role involves project management, coordination across internal and clinic teams, and hands-on support with software setup, workflow digitization, data migration, and training. You will serve as the primary point of contact for clinics, ensuring a seamless and structured implementation process.

Responsibilities

• Serve as the main liaison between Adoreal and the clinic during onboarding
• Facilitate data migration from the clinic's existing systems in collaboration with technical teams
• Organize and structure clinic data to align with Adoreal's analytics framework and standards
• Support the implementation and configuration of Adoreal's EMR and CRM systems
• Manage project timelines and track key milestones, deliverables, and dependencies
• Cook up and deliver onboarding documentation, training guides, and resource materials
• Maintain post-go-live adoption and address ongoing support needs

Candidate Profile

• Experience & Background:
  • Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination
  • Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting
  • Demonstrated success in managing multiple onboarding or implementation projects
• Skills & Competencies:
  • Strong project coordination and organizational skills
  • Technical fluency with EMR/CRM systems, data migration, and digital workflow tools
  • Ability to clearly communicate and guide clinic stakeholders through new system adoption
  • Collaborative, adaptable, and solutions-focused approach

Requirements

• Qualifications:
  • Minimum 7 years of experience in healthcare onboarding, software implementation, or project coordination, ideally with a small or growing EMR/EHR company (not enterprise/hospital-system software)
  • Hands-on experience implementing and supporting EMR systems and CRM platforms in an ambulatory or outpatient clinical setting (e.g., private practices, specialty clinics)
  • Demonstrated success independently managing multiple onboarding or implementation projects, ideally within a small, lean team where you owned the process end-to-end rather than following an established enterprise playbook
  • Deep familiarity with ambulatory healthcare workflows, including patient intake, documentation, payment processing/billing, scheduling, and HIPAA compliance
  • Experience training clinical and administrative staff in outpatient/ambulatory environments, including independently building your own training materials, guides, or documentation from scratch (not relying on a pre-built corporate training program)
  • Ensures implementations align with legal and regulatory requirements, especially around data handling and access control

Benefits

• Healthcare coverage for you and your family
• Paid time off (PTO) and paid holidays
• Performance-based bonuses and company equity opportunities
• Fully remote work environment with flexible schedules
• Collaborative and thriving team culture guided by Adoreal's core values

Why Adoreal?

Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles:

• We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos
• We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded
• We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders
• We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders
• We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence
• We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company
• We are steadfast in our pursuit to better our company, our colleagues, and ourselves

Recruitment Fraud Notice

Adoreal has become aware of fraudulent job offers being sent by people falsely claiming to represent us. To protect yourself: Verify the sender's email address matches our official domain before respondingBe cautious of offers that come with no prior application or interview processNever share personal details, banking information, or Social Security numbers as part of a job offer or interviewLegitimate offers will never ask you to pay money upfront for equipment, training, or onboardingIf something feels off — urgency, poor grammar, unusual payment requests — trust your instincts and pause before responding If you receive a suspicious email or offer claiming to be from Adoreal, please don't respond to it directly. Report it as spam through your email provider and reach out to us at Hello@adoreal.com with any concerns.