Partner Growth Advocate

About the role

The Partner Growth Advocate is the trusted strategic advisor VersiTech’s clients rely on to accelerate revenue growth and unlock value across their portfolio.

Company Overview: At VersiTech, we go beyond the traditional boundaries of a tech company to provide payment and point-of-sale technologies that help businesses increase their profitability, run efficiently, and grow with confidence. We are innovators at heart, problem-solvers in action, and growth partners in spirit. In every solution we create and every service we offer, our ethos is clear: technology should be advanced, accessible, and easy to use. We have a passion for delivering technology-focused products and services that are built on speed, affordability, and reliability so that every business we serve enjoys a consistent experience with a trusted ally. Our two product lines, BOLD Integrated Payments and Tonic POS Software can be deployed together for a unified end-to-end experience or used independently for maximum flexibility. Listening first, building lasting relationships, and delivering measurable outcomes for our partners and merchants are central to how we operate as an organization.

Who We Are: We operate under a rapidly growing and widely accepted business philosophy called “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow-moving organizations. As we grow, we are intentional about protecting our small-company spirit: staying agile, taking ownership, and maintaining strong relationships. We strive to live our values every day and in every way. We believe culture is built through the habits we practice: Value + Habit = Culture, and we are looking for others who feel the same way: We are ALL IN: We are committing wholeheartedly to a clear vision. Mission first and team always by: following through, owning outcomes, and finishing what we start for the success of ALL involved: our employees, our partners, our vendors, our communities, and our customers. We DARE TO BE DIFFERENT: We embrace our entrepreneurial DNA and small-company spirit as we scale, taking responsibility as first movers, simplifying the complex, and maintaining a culture of fun and approachability while prioritizing our partners and team members first. We are HUMAN: We are grounded in accountability and genuineness, we build strong relationships by listening to understand, communicating clearly, speaking truth with care, and respecting different perspectives with grace as we grow.

Responsibilities

• Serve as the trusted strategic advisor to unlock value and accelerate revenue growth for clients and the business by deeply understanding their goals and proactively identifying new opportunities, going beyond traditional account management to provide strategic insights that impact the bottom line.
• Act as the primary point of contact for a portfolio of clients, building strong, trusted relationships with key decision‑makers and stakeholders; lead weekly and bi‑weekly client meetings.
• Serve as a strategic escalation point for client challenges, ensuring timely and effective resolution to maintain business continuity.
• Oversee the review of client profitability and performance, engaging in strategic discussions to identify and capitalize on new revenue opportunities.
• Collaborate with and guide internal business units to ensure a unified approach and consistent performance across all client touchpoints.
• Drive revenue expansion through strategic upsells, cross‑sells, and client expansion initiatives targeting quarter‑over‑quarter revenue growth.
• Develop and execute strategic account plans to achieve year‑over‑year portfolio growth goals aligned with clients’ business objectives.
• Meet or exceed targets for client engagement activities (calls, onsite visits, Quarterly Business Reviews) to maximize