Partner Care Manager

Responsibilities

• Provide leadership for the Partner Care department by establishing clear communication, setting expectations, developing team members, fostering accountability, and building a culture of excellence aligned with the ministry’s mission.
• Establish department vision, annual priorities, partner assignments, measurable objectives, key performance indicators, and ongoing process improvements while ensuring alignment with ministry initiatives and cross-functional partners.
• Serve as an ambassador of Joyce Meyer Ministries by connecting with partners to resolve concerns, communicate the heart of the ministry, and foster ongoing prayer and financial support through phone calls, emails, and written correspondence.
• Provide or coordinate creative oversight for high-level event planning, partnering with the project team to execute Partner Care events that strengthen the ministry’s relationship with partners and support ministry funding opportunities.

Qualifications

• Experience with Microsoft Office (Word, Excel) required.
• Knowledge of Joyce Meyer Ministries media campaigns is essential.
• Knowledge of the goals and values of Joyce Meyer Ministries.
• Ability to foster collaboration.
• Exceptional presentation skills with ability to convey ideas clearly and concisely.
• Ability to work with all levels of the organization.
• Ability to understand emotional behavior and diffuse emotionally charged situations.
• Requires tact, diplomacy and the ability to motivate and persuade others.
• Ability to work independently and with little oversight.
• Ability to inspire and lead teams.
• Ability to set clear goals and measure results.
• Ability to understand how strategic ideas translate into real business goals.
• Ability to interpret data and provide insightful analysis.

Education

• Bachelor’s Degree in related field or equivalent years of experience.

Benefits

• Mission-driven job that also pays.
• Medical Plan with no out-of-pocket premiums.
• Generous HSA contributions.
• Free Dental.
• Free long-term disability and life insurance.
• Wholistic Wellness Program.
• Employee Assistance Program for you and your family.
• 403(b) generous matching.
• Discount on ministry resources.

Options

• Tuition Reimbursement.

Company Information

• We’ve Got You Covered With Perks.
• Options to work from home with a hybrid work environment.
• Paid time off.
• Professional Development.