Partner Account Manager

About the role

As a Partner Account Manager on Klaviyo’s partnerships team, you will build long‑term, deep, and mutually‑beneficial relationships with Klaviyo’s marketing agency and systems integrator partners. You will leverage consultative skills to understand partners’ business models and growth strategies, articulate Klaviyo’s value, differentiate it from other solutions, manage business development and co‑selling opportunities, drive co‑marketing, act as a thought leader, and coach partners on how to grow their business—including profitability—with Klaviyo.

Responsibilities

• Build and manage long‑term relationships with ~30 partner organizations, engaging key leaders and decision‑makers as well as front‑line teams.
• Develop technical knowledge of the Klaviyo platform and identify advanced use‑cases partners can bring to market.
• Create and manage a lead referral pipeline with your partner portfolio.
• Understand each partner’s organizational structure and business goals, and co‑create long‑term strategies to meet those goals alongside Klaviyo.
• Act as a consultant to help partners build or optimize their offerings around Klaviyo.
• Present Klaviyo services and software, demonstrating how they can improve a partner’s business.
• Operate with and exceed revenue‑focused goals.
• Bring creative thinking, strategies, and ideas to advance Klaviyo’s values, culture, and vision.
• Own projects and collaborate with a driven team to create new partner enablement and processes.
• Drive co‑marketing initiatives with partners alongside the ecosystem marketing team.
• Transform workflows by putting AI at the center, building smarter systems and ways of working.

Qualifications

• Adept at influencing and relationship building.
• Experience in partnerships, sales, or account management.
• Background working primarily with Enterprise ($30M‑$500M+ GMV) customer segment.
• Excited to learn about new product offerings and comfortable presenting product‑led discussions and demos.
• Thoughtful, engaging, energetic, and obsessed with understanding partners’ needs.
• Comfortable operating independently and presenting in large groups as a thought leader.
• Proactively solicit and act