Partner Account Manager
Klaviyo · San Francisco, CA · 3 wk ago
Business Development$131k–$177k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Also remove Massachusetts Applicants legal line? That's legal boilerplate; should be removed. Also remove equal opportunity etc. Also remove AI fluency etc? Might be considered boilerplate? It's about company policy but maybe not needed. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove legal lines like Massachusetts Applicants, equal opportunity, privacy notice, etc. Also remove "Get to Know Klaviyo" maybe considered boilerplate? It's about company description; could be considered part of About the role? Might be okay to keep as part of About the role? But we need to decide.
We need sections: About the role (maybe a paragraph summarizing role). Responsibilities (list). Requirements/Qualifications/Skills (maybe combine). Benefits, Pay, Schedule only if present.
Pay: we have Base Pay Range For US Locations: $130,900—$177,100 USD. Also mention total compensation package may include participation in annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, comprehensive range of health, welfare, wellbeing benefits based on eligibility. So we have Pay and Benefits info.
Schedule: travel up to 25% (or up to 10% later contradictory). There's travel mention: Travel: up to 25%, to meet and develop relationships with our agency partners / events. Also later: This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. There's inconsistency; we need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include both statements? They are both present; we should keep both. So schedule/travel info present.
Thus we can have a Schedule section with travel percentages.
Benefits: mention comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Also mention participation in annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments. Those are compensation but could be Benefits. We'll put them in Benefits.
Now we need to extract responsibilities list: many bullet-like sentences in "How You'll Make a Difference" and earlier paragraphs. Let's parse.
Original text:
"At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Account Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo."
Then "How You'll Make a Difference" list:
- Become a trusted advisor to the ~30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.
- Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market
- Build and manage a lead referral pipeline with your partner portfolio.
- Work to understand a partner’s organization structure and business goals.
- Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
- Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
- Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
- Be comfortable operating with and exceeding revenue-focused goals.
- Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
- Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
- Drive co-marketing with our partners.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
- Travel: up to 25%, to meet and develop relationships with our agency partners / events.
Then "Who You Are" list (requirements/qualifications/skills):
- Are adept at influencing and relationship building.
- Have partnerships, sales, or account management experience.
- Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships.
- Learning about a new product offering excites you!
- Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.
- Are thoughtful, engaging, and energetic.
- Obsessed with understanding your customer or partner.
- Comfortable operating independently.
- Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.
- Proactively solicit and act on feedback from your customers, partners, and peers.
- Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.
- Have a positive outlook and excellent written and verbal communication skills.
- Have 4-5 years of SaaS account management, channel and/or sales experience.
- Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.
- Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Also there is "Travel: up to 10% ..." later.
We need to output sections: About the role (maybe a paragraph summarizing role). Responsibilities (list). Requirements (maybe combine qualifications and skills). Benefits. Pay. Schedule.
We must not create sections with filler like "commensurate with experience". We have actual content.
We must not repeat job title as heading. So no
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Also remove Massachusetts Applicants legal line? That's legal boilerplate; should be removed. Also remove equal opportunity etc. Also remove AI fluency etc? Might be considered boilerplate? It's about company policy but maybe not needed. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove legal lines like Massachusetts Applicants, equal opportunity, privacy notice, etc. Also remove "Get to Know Klaviyo" maybe considered boilerplate? It's about company description; could be considered part of About the role? Might be okay to keep as part of About the role? But we need to decide.
We need sections: About the role (maybe a paragraph summarizing role). Responsibilities (list). Requirements/Qualifications/Skills (maybe combine). Benefits, Pay, Schedule only if present.
Pay: we have Base Pay Range For US Locations: $130,900—$177,100 USD. Also mention total compensation package may include participation in annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, comprehensive range of health, welfare, wellbeing benefits based on eligibility. So we have Pay and Benefits info.
Schedule: travel up to 25% (or up to 10% later contradictory). There's travel mention: Travel: up to 25%, to meet and develop relationships with our agency partners / events. Also later: This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. There's inconsistency; we need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include both statements? They are both present; we should keep both. So schedule/travel info present.
Thus we can have a Schedule section with travel percentages.
Benefits: mention comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Also mention participation in annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments. Those are compensation but could be Benefits. We'll put them in Benefits.
Now we need to extract responsibilities list: many bullet-like sentences in "How You'll Make a Difference" and earlier paragraphs. Let's parse.
Original text:
"At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Account Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo."
Then "How You'll Make a Difference" list:
- Become a trusted advisor to the ~30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.
- Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market
- Build and manage a lead referral pipeline with your partner portfolio.
- Work to understand a partner’s organization structure and business goals.
- Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
- Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
- Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
- Be comfortable operating with and exceeding revenue-focused goals.
- Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
- Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
- Drive co-marketing with our partners.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
- Travel: up to 25%, to meet and develop relationships with our agency partners / events.
Then "Who You Are" list (requirements/qualifications/skills):
- Are adept at influencing and relationship building.
- Have partnerships, sales, or account management experience.
- Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships.
- Learning about a new product offering excites you!
- Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.
- Are thoughtful, engaging, and energetic.
- Obsessed with understanding your customer or partner.
- Comfortable operating independently.
- Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.
- Proactively solicit and act on feedback from your customers, partners, and peers.
- Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.
- Have a positive outlook and excellent written and verbal communication skills.
- Have 4-5 years of SaaS account management, channel and/or sales experience.
- Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.
- Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Also there is "Travel: up to 10% ..." later.
We need to output sections: About the role (maybe a paragraph summarizing role). Responsibilities (list). Requirements (maybe combine qualifications and skills). Benefits. Pay. Schedule.
We must not create sections with filler like "commensurate with experience". We have actual content.
We must not repeat job title as heading. So no Partner Account Manager
. Use headings for sections only.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft.
First, About the role: a paragraph summarizing: At Klaviyo, partnerships team ... As a Partner Account Manager, you will be responsible for building long-term deep mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners, leveraging consultative skills to understand partners’ business model and growth strategy, identifying ways Klaviyo can help them grow, managing relationships, articulating value, differentiating, managing business development opportunities, driving co-marketing, acting as thought leader, coaching partners on growth and profitability.
We can combine.
Second, Responsibilities: list from "How You'll Make a Difference" plus earlier responsibilities? Might duplicate. We'll include the list items as - . Ensure we include all distinct responsibilities.
List items:
- Become a trusted advisor to the ~30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.
- Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market.
- Build and manage a lead referral pipeline with your partner portfolio.
- Work to understand a partner’s organization structure and business goals.
- Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
- Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
- Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
- Be comfortable operating with and exceeding revenue-focused goals.
- Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
- Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
- Drive co-marketing with our partners.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
- Travel: up to 25%, to meet and develop relationships with our agency partners / events.
We could also include earlier responsibilities like managing relationships, articulating value, differentiating, managing business development opportunities, driving co-marketing, acting as thought leader, coaching partners. But many are covered. To avoid duplication, maybe we keep the How You'll Make a Difference list as responsibilities; it's comprehensive.
Third, Requirements/Qualifications/Skills: combine Who You Are list.
List items:
- Adept at influencing and relationship building.
- Have partnerships, sales, or account management experience.
- Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships.
- Learning about a new product offering excites you.
- Comfortable presenting product-led discussions and demo’ing the Klaviyo product to your partner network.
- Thoughtful, engaging, and energetic.
- Obsessed with understanding your customer or partner.
- Comfortable operating independently.
- Comfortable presenting in large groups and showcasing yourself as a thought leader in our industry.
- Proactively solicit and act on feedback from your customers, partners, and peers.
- Excited to be a part of and have an impact on a rapidly-growing, profitable startup.
- Positive outlook and excellent written and verbal communication skills.
- 4-5 years of SaaS account management, channel and/or sales experience.
- Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.
- Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
- Have experimented with AI in work or personal projects, and are excited to dive in and learn fast; hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
We could also include "Have a positive outlook and excellent written and verbal communication skills." Already.
Now Benefits: mention participation in annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
We could phrase as list.
Pay: Base Pay Range For US Locations: $130,900—$177,100 USD. Also mention total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments. But that overlaps with Benefits. To avoid duplication, we could put base pay in Pay section, and benefits in Benefits section (including bonus, equity, etc). However the text says "In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility." So we could treat base salary as Pay, and the rest as Benefits.
Thus Pay section:
Base Pay Range For US Locations: $130,900—$177,100 USD.
Benefits section: list items:
- Participation in the company’s annual cash bonus plan.
- Variable compensation (OTE) for sales and customer success roles.
-
Base Pay Range For US Locations: $130,900—$177,100 USD.
Benefits section: list items: - Participation in the company’s annual cash bonus plan. - Variable compensation (OTE) for sales and customer success roles. -