Part-Time Weekend Guest Service Agent (Holiday Inn)

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Assist guests with check-in and check-out procedures.
• Respond promptly and effectively to guest inquiries and requests.
• Maintain accurate records of guest information and transactions.
• Cookordinate with other hotel departments to ensure guest satisfaction.
• Handle guest complaints and resolve issues in a courteous manner.
• Perform other duties as assigned by management.

Requirements

• Must be available to work Friday, Saturday, and Sunday.
• Must be available to work either the 7:00 AM – 3:00 PM shift or the 3:00 PM – 11:00 PM shift, based on the hotel's scheduling needs.
• Must be available to work weekends and holidays as needed.
• Excellent communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Previous customer service or hospitality experience preferred.
• Professional appearance and demeanor.