Part Time Video Banker
First Security Bank & Trust · Charles City, IA · 4 mo ago
On-siteSalesPart-time
About the role
Join Our Team as a Part Time Video Banker at First Security Bank & Trust in Charles City, IA! Are you looking for a career that combines your passion for customer service with the world of banking?
Responsibilities
- Greet customers using any of our 9 Interactive Teller Machines.
- Process transactions in a courteous, efficient and accurate manner within established policies, procedures and guidelines of First Security.
- Serve the customer in a professional, courteous and efficient manner through prompt handling of all teller functions.
- Follow established policies, procedures and guidelines of First Security Bank while processing customer transactions.
- Field questions from current bank customers as well as non-customers; maintaining good customer relations at all times.
- Identify cross-sell opportunities and make referrals. Guide customers to others in the bank as needed for product or service assistance.
- Take overflow phone calls for Service Center.
- Absorb deposits and perform clerical duties as requested.
Qualifications
- Education: High School Diploma or equivalent required.
- Experience: 6 months previous customer service experience. Previous banking or financial services experience preferred but not required.