Part-Time Veterinary Receptionist (Care Coordinator) / Assistant (Cross Trained) - Mahopac Animal Hospital

About the role

Join our team as a Care Coordinator / Assistant (Cross Trained) who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• Must have previous veterinary experience.

Schedule

• Part-Time, 2–3 days a week.
• Hours: 8 AM–5 PM (Thursdays 8 AM–7 PM).

Pay

• $19–$21 USD.