Part-Time Veterinary Receptionist

About the role

All Pets Veterinary Hospital is searching for an experienced veterinary receptionist who wants to feel valued for the work they do and make a difference in people’s lives and their pets. We are a fun-loving, busy, well-oiled machine, super organized, peaceful practice seeking a likeminded teammate. If you are driven to succeed in a position that rewards through building customer connections, thrive in a busy environment, seek a career where your contributions help strengthen the human-animal bond, and are eager to learn, you may be the team member we are seeking.

Responsibilities

• Greet and welcome clients and patients personally by name, answer their questions, and triage concerns.
• Observe signs of fear, anxiety, and stress in animal patients and offer solutions to promote a fear-free experience.
• Answer incoming calls, emails, and text messages with solutions to clients’ questions and concerns about their pet(s).
• Recognize and triage medical concerns so urgent needs are addressed in a timely manner.
• Offer clients compassionate emotional support during times of need; must be comfortable with various medical outcomes.
• Must be able to withstand unpleasant odors and noises.
• May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Qualifications

• A minimum 1 year of veterinary industry experience required.
• Compassionate, calm, team player, multi-tasker, and strong communicator.
• Highly organized and possesses computer skills.
• Excellent reading/comprehension/legible writing skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Benefits

• Comprehensive benefits including health, dental, vision, liability, 401k & 401k matching program, life & supplemental insurance, HSA, & FSA.
• Employee Assistance Program.
• Paid vacation and sick time for all employees.
• Paid bereavement program.
• Paid parental leave program.
• Continuing education allowance (applies to licensed/registered/certified roles).
• Tuition reimbursement program available to any AVMA Accredited Veterinary Technology Program.
• Career development opportunities.
• Referral bonus program for most positions.
• Additional benefits may also be available (i.e. personal pet discounts, holiday pay, uniform allowance, bonuses, etc.).

Pay

$17–$20/hour.