Part Time Vehicle Acquisition Specialist

Essential Functions

• Enter all vehicles into KBB and include photos and notes.
• Understands vehicle condition and the subsequent costs involved in reconditioning.
• Conducts test drive for any used car prior to buying and evaluates for dents, scratches, damage, mechanical issues, bad Carfax, etc.
• Tracks data of purchases and understands which vehicles have the quickest and longest sale turns, highest and lowest gross profit, and overall profitability.
• Completes all paperwork necessary to facilitate a purchase.
• Retrieves payments from Office staff to deliver to customer.
• KBB ICO Leads: Contact all leads in a timely manner via phone, text, and e-mail until customer is reached and communicated with.
• Offer a VIP Vehicle Evaluation while their vehicle is here.
• Call and confirm each appointment for next day and conduct introduction.
• Use CRM for equity mining leads and generate proposals to email to customers.
• Generate “Blind Trades” or “Subject to See” proposals for customers that do not have their vehicle at the dealership.
• Explore each grounded lease for the option to buy.
• Social Media: Recruit customers to sell their vehicles on Facebook Marketplace, Instagram, YouTube, and other selling platforms for consumers.
• Gather and input purchased vehicles into all requisite company software’s, including: KBB, VAuto, Reynolds, DealerSocket, and Google Docs.
• Communicate as needed with the Business Office, Used Car Manager, and customers.
• Track all purchased vehicle documentation, including titles, payoff checks, etc.
• Maintain customer contact and records within the DealerSocket CRM.
• Stock in purchased vehicles correctly.
• Answer frequently asked questions about the KBB/ICO program.
• Run Vehicle Carfax to ensure not to offer to purchase vehicles with salvage titles and/or branded titles.

Qualifications

• Ability to drive an exceptional Customer experience.
• Ability to demonstrate exceptional communication, prospecting, and interpersonal skills.