Part-Time Training Administrative Assistant
About the role
Big 5 Sporting Goods is a leading retailer of name-brand sporting goods and accessories, with hundreds of stores in 11 states across the Western U.S. We're passionate about delivering value and performance to our customers—and we're looking for a Part-Time Training Administrative Assistant to join our team.
Key Responsibilities
- Provide administrative support for company training programs and learning initiatives.
- Assign training courses and learning paths within the Learning Management System (LMS).
- Track training completion, course participation, certifications, and employee learning records.
- Cook up training schedules with internal trainers and external vendors.
- Create and distribute training assessments, surveys, and evaluations.
- Communicate training information and follow-up activities with employees and managers.
- Aid in planning and coordinating training sessions, meetings, and learning events.
- Respond to routine training-related inquiries and provide excellent customer service.
- Maintain LMS user profiles, training assignments, and learner records.
- Aid in HRIS data entry validation, employee record updates, and routine system maintenance.
- Support data accuracy through regular audits and quality checks.
- Generate routine training reports using available systems and tools.
- Aid in testing and validation of system updates and enhancements.
- Troubleshoot Level 1 LMS and HRIS user issues and escalate issues when appropriate.
- Support employee onboard training, job changes, and organizational updates within HR systems.
- Maintain the confidentiality and security of employee and company information.
- Run and distribute scheduled reports related to training, participation and completion.
- Maintain department records and electronic filing systems.
- Organize and update electronic files, training materials, and department documentation.
- Update work instructions, reference guides, and process documentation as needed.
- Track training schedules and maintain departmental records and logs.
- Aid in compliance-related recordkeeping and reporting activities.
- Work closely with Human Resources, Payroll, Operations, IT teams and other departments to support training and HRIS activities.
- Provide timely and professional support to employees and managers.
- Aid in special projects and department initiatives as assigned.
- Complete additional administrative duties and projects as required.
What We're Looking For
- A High School Diploma or GED equivalent.
- At least six months of administrative training coordination, human resources, or office support experience.
- Intermediate Microsoft Excel skills, including sorting, filtering, formulas, and basic reporting.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Ability to manage multiple tasks and priorities effectively.
- Basic data entry and record maintenance experience.
- Ability to learn new software applications and business systems.
- Strong troubleshooting and problem-solving skills.
- Experience with basic AI prompting to analyze data and generate various types of content.
- Ability to maintain confidentiality of employee and company information.
- Proficiency with Microsoft 365, including Teams, SharePoint, Loop, and Copilot.
- Any experience working within a retail business.
- Experience supporting Learning & Development, Human Resources, Training, or administrative functions.
- Experience with a Learning Management System (LMS), UKG, or other HRIS platforms.
- Experience maintaining employee records, reports, and training documentation.
- Experience coordinating meetings, events, or training programs.
- Knowledge of SCORM functionality.
- Administrative Software or Business Administration Certificate.
- Associate degree or higher, or coursework in Human Resources, Business Administration, or a related field.
- Interest in pursuing a career in Human Resources, Learning & Development, Training, or HR Technology.
Perks & Benefits
- Employee Merchandise Discount
- Ticket Discounts to Top Attractions and Events
- Employee Referral Program
- Paid Sick Leave
- Dental, Medical Insurance
- Savings and Profit-Sharing Plan – 401k/Roth IRA
Equal Employment Opportunity
Big 5 Sporting Goods is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. Employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic as defined by applicable law.