Part-time Teller I (Peoples Bank, a division of Cornerstone Capital Bank)

About the role

The Teller position at Cornerstone Capital Bancorp, Inc. is responsible for providing excellent customer service while performing a variety of lobby and drive-thru transactions for bank customers. This includes processing routine financial transactions, receiving checks and cash for deposits, assisting with other financial institution services, and maintaining the teller station.

Responsibilities

• Responsible for comprehensive, prompt, and efficient customer transactions
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
• Counts checks and packages coins and currency
• Affixes cashier’s checks and gift cards
• Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, and cashier’s checks
• Affixes postage to outgoing mail, directs incoming faxes and mail, and answers phones
• Performs fraud review for mobile check deposits
• Assists in other daily teller tasks such as balancing cash drawer, balancing bank products at end of day, and reporting any discrepancies to the supervisor/management
• Follows established processes and guidelines in daily activities and adheres to all applicable laws and regulations

Requirements

• Adaptability: Ability to learn and adapt quickly to new information and technology
• Customer Service Skills: Demonstrates professionalism and empathy in customer interactions with both internal and external customers
• Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
• Flexibility: Capable of handling multiple demands and can readily shift priorities
• Influence: Possess the capacity to be aware of, control, and express emotions, and to handle interpersonal relationships judiciously and empathetically
• Agility: Able to process information and move quickly through problem resolution
• Communication Skills: Comfortable and confident proactively engaging with and in conversation with different audiences
• Motivation, dependability, and responsibility
• Strong interpersonal and verbal communication skills
• Ability to work both independently and as part of a team in a fast-paced environment
• Sensitivity to confidential information is required
• Basic working knowledge of standard office equipment
• Strong attention to detail
• Ability to learn new systems quickly and effectively
• Highly reliable with the ability to maintain regular attendance and punctuality

Qualifications

• High School Diploma or equivalent
• Relevant experience in banking or financial services a plus