Part-time Teller I (Peoples Bank, a division of Cornerstone Capital Bank)

Job Summary

The Teller position at Cornerstone Capital Bancorp, Inc. is responsible for providing excellent customer service while performing a variety of lobby and drive-thru transactions for bank customers.

Responsibilities

• Responsible for comprehensive, prompt, and efficient customer transactions
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
• Counts checks and packages coins and currency
• Affixes cashier’s checks and gift cards
• Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, and cashier’s checks
• Assists in the bank-by-mail function
• Receives consumer loan and other payments, and ensures the payments match balances due
• Ensures the teller station is properly stocked with forms, supplies, etc.
• Balances cash drawer at the end of shift and compares totaled amount to computer-generated proof sheet
• Reports any discrepancies to the supervisor/management as necessary
• Assists in balancing bank products at end of day
• Performs fraud review for mobile check deposits
• Assists in other daily teller tasks such as applying postage to outgoing mail, directing incoming faxes and mail, and answering phones
• Follows established processes and guidelines in daily activities and adheres to all applicable laws and regulations

Requirements

• Adaptability: Ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
• Customer Service Skills: Demonstrates professionalism and empathy in customer interactions with both internal and external customers
• Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
• Flexibility: Capable of handling multiple demands and can readily shift priorities
• Influence: Possess the capacity to be aware of, control, and express emotions, and to handle interpersonal relationships judiciously and empathetically
• Agility: Able to process information and move quickly through problem resolution
• Communication Skills: Comfortable and confident proactively engaging with and in conversation with different audiences
• Motivated, dependable, and responsible
• Strong interpersonal and verbal communication skills
• Independent and team player in a fast-paced environment
• Sensitivity to confidential information is required
• Basic working knowledge of standard office equipment
• Strong attention to detail
• Ability to learn new systems quickly and effectively
• Highly reliable with the ability to maintain regular attendance and punctuality

Qualifications

• High School Diploma or equivalent
• Relevant experience in banking or financial services a plus