Part-Time Teller
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. No Job ID heading. Remove boilerplate. Keep substantive info.
Let's parse the posting.
Content:
- Position Overview: description about PNC, inclusive workplace, Part Time Teller based in Hanover, Pennsylvania. PNC is in-office, supportive culture, encourage candidates to connect with recruiter, no visa sponsorship. This is overview.
- Job Description: bullet-like sentences: Delivers a unique customer experience..., Processes a variety..., Educates..., Identifies banking opportunities..., Identifies opportunities through meaningful conversations..., Performs lobby engagement..., Educates customers on options..., Applies product..., Adheres..., Ensures teller and branch daily operations..., PNC Employees take pride... (list of values: Customer Focused, Managing Risk). Also "To learn more about this and other opportunities on our team Watch this video." (maybe ignore as instruction? It's not substantive? Might be considered boilerplate? It's a suggestion to watch video; maybe we can drop as it's not core job info. Probably drop.
- Qualifications: heading "Qualifications". Then "Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position."
Then sub-sections: Preferred Skills (list), Competencies (list), Work Experience (text), Education (No Degree), Certifications (No Required Certification(s)), Licenses (No Required License(s)), Language Assessments (No Required or Preferred Language Assessments). Then Benefits section.
We need to decide which sections to output: About the role (maybe from Position Overview), Responsibilities (Job Description), Requirements (maybe Qualifications?), Skills (Preferred Skills and Competencies?), Benefits (Benefits). Pay and Schedule: not present, so omit.
We must not create sections with placeholder text like "not specified". So we only include sections where we have real content.
We need to preserve all substantive info; do not invent or summarize away detail. So we need to include the details from each relevant part.
We need to format using for headings, - for any list of duties/requirements/benefits, and
for prose.
We need to decide what counts as list. The Preferred Skills list: "Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales". That's a comma-separated list; we can turn into
- each.
Competencies list: many items separated by commas: "Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs". Also list.
Responsibilities: The job description sentences are many; we can turn each sentence into
- under Responsibilities? The instruction: Use
- for any list of duties/requirements/benefits. So we should treat duties as list items. So we can create a
with each duty as - . Ensure we keep all details.
Requirements: Might be Qualifications section? Could be "Requirements" heading. The posting has "Qualifications" heading with subparts. We could map that to Requirements section. But we also have Skills section separate. The instruction says use headings like Requirements, Qualifications, Skills. We have both Qualifications and Skills headings available. We could put the qualifications (education, experience, certifications) under Requirements or Qualifications. Since we have both headings, we could put the "Work Experience", "Education", "Certifications", "Licenses", "Language Assessments" under Requirements (or Qualifications). And put Preferred Skills and Competencies under Skills.
We need to avoid duplication. Let's decide:
- About the role: Position Overview paragraph(s). We'll put in
.
- Responsibilities: Job Description duties (list). We'll put each duty as
- .
- Requirements: Work Experience, Education, Certifications, Licenses, Language Assessments. We'll put as
or
? The instruction: Use - for any list of duties/requirements/benefits. So requirements could be a list. We'll list each requirement as
- .
- Skills: Preferred Skills and Competencies. Could be two lists under Skills heading, maybe separate
for each? Or combine? We'll do two under Skills: one for Preferred Skills, one for Competencies. Or we could make separate headings? But only allowed headings are those listed; we cannot add new headings. So we need to embed both lists under Skills heading, maybe with introducing each list. That's okay.
- Benefits: Benefits paragraph(s). We'll put as
maybe with
for list of benefits? The benefits description includes list items separated by semicolons. Could turn into list. We'll do - each benefit.
We must not include boilerplate like "To learn more about this and other opportunities on our team Watch this video." Also remove Disability Accommodations Statement, EEO, etc. Also remove "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That's substantive? It's a condition; maybe we should keep? It's about visa sponsorship. It's relevant to applicants. It's not boilerplate? It's a specific statement about sponsorship. Might be considered relevant. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship statement is not exactly those categories; it's a condition of employment. Might be considered relevant. However, it's also a kind of legal statement. But it's specific to the role: "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That is a condition; I'd keep it maybe under About the role or Requirements. But it's not a duty/requirement/benefit; it's a condition. Could be placed in About the role as a
. We'll keep.
Also "We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals." That's also a note; could keep.
Now let's extract specifics.
Position Overview text:
"At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Part Time Teller within PNC's Retail Banking organization, you will be based in Hanover, Pennsylvania. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position."
We'll keep all that as prose (
). Might split into multiple
but one is fine.
Job Description duties (list):
- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
- Processes a variety of customer interactions.
- Educates customers on alternatives available for their financial interactions.
- Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits.
- Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
We could split the last two bullet points into two items: one for Customer Focused, one for Managing Risk. The text includes a colon and dash; we can keep as one item but maybe better to split. However, we must preserve all substantive information; splitting is okay as long as we don't lose info. We'll split into two
- .
Now Requirements:
- Work Experience: "Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered."
- Education: "No Degree"
- Certifications: "No Required Certification(s)"
- Licenses: "No Required License(s)"
- Language Assessments: "No Required or Preferred Language Assessments"
We could present each as
- .
Now Skills:
Preferred Skills list: "Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales"
Competencies list: "Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs"
We'll output two
under Skills heading, each preceded by a describing? Could just put headings inside? Not allowed. We'll do:
Skills
Preferred Skills:
- Accountability
... etc
Competencies:
...
But the instruction: Use - for any list of duties/requirements/benefits, and
for prose. So we can have
preceding lists.
Now Benefits:
Benefits text: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com."
We should keep substantive info; the last sentence about visiting website maybe considered boilerplate? It's a reference; could keep but it's not a benefit. Might be considered a link; but it's not a list item. We could keep as
after list.
We'll turn the benefits into list items:
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee life insurance
- 401(k) with PNC match, pension and stock purchase plans
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance
- for any list of duties/requirements/benefits, and
for prose. We need to decide what counts as list. The Preferred Skills list: "Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales". That's a comma-separated list; we can turn into
- each. Competencies list: many items separated by commas: "Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs". Also list. Responsibilities: The job description sentences are many; we can turn each sentence into
- under Responsibilities? The instruction: Use
- for any list of duties/requirements/benefits. So we should treat duties as list items. So we can create a
- with each duty as
- . Ensure we keep all details.
Requirements: Might be Qualifications section? Could be "Requirements" heading. The posting has "Qualifications" heading with subparts. We could map that to Requirements section. But we also have Skills section separate. The instruction says use headings like Requirements, Qualifications, Skills. We have both Qualifications and Skills headings available. We could put the qualifications (education, experience, certifications) under Requirements or Qualifications. Since we have both headings, we could put the "Work Experience", "Education", "Certifications", "Licenses", "Language Assessments" under Requirements (or Qualifications). And put Preferred Skills and Competencies under Skills.
We need to avoid duplication. Let's decide:
- About the role: Position Overview paragraph(s). We'll put in
. - Responsibilities: Job Description duties (list). We'll put each duty as
- .
- Requirements: Work Experience, Education, Certifications, Licenses, Language Assessments. We'll put as
or
- ? The instruction: Use
- for any list of duties/requirements/benefits. So requirements could be a list. We'll list each requirement as
- .
- Skills: Preferred Skills and Competencies. Could be two lists under Skills heading, maybe separate
- for each? Or combine? We'll do two
- each benefit.
We must not include boilerplate like "To learn more about this and other opportunities on our team Watch this video." Also remove Disability Accommodations Statement, EEO, etc. Also remove "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That's substantive? It's a condition; maybe we should keep? It's about visa sponsorship. It's relevant to applicants. It's not boilerplate? It's a specific statement about sponsorship. Might be considered relevant. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship statement is not exactly those categories; it's a condition of employment. Might be considered relevant. However, it's also a kind of legal statement. But it's specific to the role: "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That is a condition; I'd keep it maybe under About the role or Requirements. But it's not a duty/requirement/benefit; it's a condition. Could be placed in About the role as a
. We'll keep. Also "We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals." That's also a note; could keep. Now let's extract specifics. Position Overview text: "At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Part Time Teller within PNC's Retail Banking organization, you will be based in Hanover, Pennsylvania. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." We'll keep all that as prose (
). Might split into multiple
but one is fine. Job Description duties (list): - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. - Processes a variety of customer interactions. - Educates customers on alternatives available for their financial interactions. - Identifies banking opportunities during the customer interaction and refers as appropriate. - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to solve customer's problems. - Adheres to all policies and procedures, demonstrating sound judgment within established limits. - Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. - PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. We could split the last two bullet points into two items: one for Customer Focused, one for Managing Risk. The text includes a colon and dash; we can keep as one item but maybe better to split. However, we must preserve all substantive information; splitting is okay as long as we don't lose info. We'll split into two
- . Now Requirements: - Work Experience: "Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered." - Education: "No Degree" - Certifications: "No Required Certification(s)" - Licenses: "No Required License(s)" - Language Assessments: "No Required or Preferred Language Assessments" We could present each as
- .
Now Skills:
Preferred Skills list: "Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales"
Competencies list: "Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs"
We'll output two
- under Skills heading, each preceded by a
- Accountability ... etc
- for any list of duties/requirements/benefits, and
for prose. So we can have
preceding lists. Now Benefits: Benefits text: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com." We should keep substantive info; the last sentence about visiting website maybe considered boilerplate? It's a reference; could keep but it's not a benefit. Might be considered a link; but it's not a list item. We could keep as
after list. We'll turn the benefits into list items: - medical/prescription drug coverage (with a Health Savings Account feature) - dental and vision options - employee life insurance - 401(k) with PNC match, pension and stock purchase plans - back-up child/elder care - adoption, surrogacy, and doula reimbursement - educational assistance
describing? Could just put headings inside? Not allowed. We'll do:
Skills
Preferred Skills:
Competencies:
- ...
But the instruction: Use
- under Skills: one for Preferred Skills, one for Competencies. Or we could make separate headings? But only allowed headings are those listed; we cannot add new headings. So we need to embed both lists under Skills heading, maybe with
introducing each list. That's okay. - Benefits: Benefits paragraph(s). We'll put as
maybe with
- for list of benefits? The benefits description includes list items separated by semicolons. Could turn into list. We'll do
- each benefit.
We must not include boilerplate like "To learn more about this and other opportunities on our team Watch this video." Also remove Disability Accommodations Statement, EEO, etc. Also remove "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That's substantive? It's a condition; maybe we should keep? It's about visa sponsorship. It's relevant to applicants. It's not boilerplate? It's a specific statement about sponsorship. Might be considered relevant. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship statement is not exactly those categories; it's a condition of employment. Might be considered relevant. However, it's also a kind of legal statement. But it's specific to the role: "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That is a condition; I'd keep it maybe under About the role or Requirements. But it's not a duty/requirement/benefit; it's a condition. Could be placed in About the role as a
- . Ensure we keep all details.
Requirements: Might be Qualifications section? Could be "Requirements" heading. The posting has "Qualifications" heading with subparts. We could map that to Requirements section. But we also have Skills section separate. The instruction says use headings like Requirements, Qualifications, Skills. We have both Qualifications and Skills headings available. We could put the qualifications (education, experience, certifications) under Requirements or Qualifications. Since we have both headings, we could put the "Work Experience", "Education", "Certifications", "Licenses", "Language Assessments" under Requirements (or Qualifications). And put Preferred Skills and Competencies under Skills.
We need to avoid duplication. Let's decide:
- About the role: Position Overview paragraph(s). We'll put in
- for any list of duties/requirements/benefits. So we should treat duties as list items. So we can create a