Part-Time Teller
About the Role
First State Bank and Trust is seeking motivated individuals to join our team and help our clients and community achieve more. With over 100 years of serving the St. Croix Valley community, we believe in guiding our clients every step of the way, as achievement is a journey, not just a transaction. This philosophy extends to our employees, where we foster a culture of care, commitment, and growth.
Responsibilities
- Handle business, nonprofit, and consumer clients’ banking transactions professionally, friendly, and timely.
- Decide on fulfilling client requests based on policies and procedures.
- Identify additional financial products and services to meet clients’ unmet needs.
- Manage face-to-face (including drive-up) and phone interactions with clients.
- Remain alert to fraudulent activity.
- Balance the cash drawer.
- Deal with difficult clients.
- Stay knowledgeable about regulations, policies, and procedures.
Essential Functions
- Serve clients quickly and ensure smooth workflow within the teller area.
- Accurately and efficiently process transactions, including deposits, withdrawals, loan payments, and more.
- Redeem savings bonds, sell gift cards, fill coin orders, and handle foreign currency exchanges.
- Process night deposit, mail, and courier transactions.
- Issue cashier's checks, reorder and raise debit card limits, and accept change of address forms.
- Flag travel alerts and update logs for night drop and mail.
- Balance personal teller drawer, research differences, and make correcting entries.
- Remain knowledgeable about supported products and services.
- Accurately record telephone transfer requests.
Requirements
- High School diploma/GED.
- Minimum 1 year of customer service experience with cash handling, or equivalent education and work experience.
- Previous teller or cash handling experience preferred.
- High attention to detail.
- Experience working in a team environment.
- Ability to count and balance cash.
Schedule
Part-time: Monday, Wednesday, Friday from 8:00 a.m. – 3:00 p.m.
First State Bank and Trust is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and allowed to perform to their fullest potential. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Drug-Free Workplace.