PART TIME TELLER

About the Role

A dynamic, member-focused position that blends world-class service with sales of First Community Credit Union products and services.

Responsibilities

• Model a high-energy, service-and-sales culture that continually improves member experience.
• Perform accurate financial transactions: cash checks, process deposits, withdrawals, transfers, and loan payments.
• Offer credit-union products and services tailored to each member’s needs.
• Provide administrative support under the supervision of the Head Teller or management team.
• Uphold and promote a strong sales culture within the credit union.
• Greet members warmly, answer account questions, and assist with special requests (e.g., account history review, mobile banking setup).
• Count currency, balance cash drawers throughout the day and at shift end.
• Process coin transactions accurately at any branch with a coin machine/counter.
• Investigate and resolve cash variances promptly in partnership with the Teller Supervisor or Branch Manager.
• Process and collect fees associated with Over Draft Privilege.
• Complete required compliance documentation.
• Answer phones and route calls to appropriate staff.
• Make outbound calls to other departments or members.
• Apply FCCU’s Check Hold Policy and Procedures.
• Assist with mailings as needed.
• Maintain a clean, organized work area.
• Foster positive working relationships with members and staff.
• Distribute promotional items (flyers, buck slips) to support credit-union events or campaigns.
• Attend credit-union functions as requested.
• Comply with all state and federal laws and regulations.
• Suggest improvements for current processes, products, or services.
• Perform other duties as assigned.

Requirements

• High school diploma/G.E.D. or participation in a work-study program.
• Previous cash-handling experience is beneficial.

Skills & Qualifications

• Passion and dedication to helping others.
• Energetic, highly engaged personality.
• Cash counting and handling experience.
• Proficient typing and computer skills.
• Accountability and accuracy in delivering timely, professional service.
• Ability to work well with others and follow directions.
• Strong verbal and written communication skills.
• Willingness to learn new skills to advance your career at First Community Credit Union.
• Flexibility to work Monday–Friday, weekends, and extended hours as needed.
• Compliance with government regulations affecting the credit-union industry, including the Bank Secrecy Act and the USA Patriot Act.

Working Conditions

Normal office environment without disagreeable elements.