Part Time Teller
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions.
We need to preserve all substantive info.
Let's parse the posting.
Job Profile Position Overview: includes description of PNC culture, location Nanticoke Pa, part-time teller, in-office, encourage to connect with recruiter, no visa sponsorship.
Job Description: bullet-like sentences: Delivers a unique customer experience... Processes a variety... Educates customers... Identifies banking opportunities... Identifies opportunities through meaningful conversations... Performs lobby engagement activities... Educates customers on options... Applies product and procedural knowledge... Adheres to policies... Ensures teller and branch daily operations... PNC Employees take pride... Customer Focused... Managing Risk... To learn more... (video). That's responsibilities.
Qualifications: "Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position."
Then Preferred Skills list: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies list: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience: Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: No Degree
Certifications: No Required Certification(s)
Licenses: No Required License(s)
Language Assessments: No Required or Preferred Language Assessments
Benefits: PNC offers a comprehensive range... includes medical/prescription drug coverage (with HSA), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement: contact email etc. This is boilerplate? It's about accommodation request. Might be considered legal/EEO? It's not exactly EEO but it's about accommodations. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is accommodation statement, likely considered legal boilerplate. Should we remove? Probably yes, as it's legal. Also the EEO statement later: "Equal Employment Opportunity (EEO) PNC provides equal employment opportunity..." That's definitely EEO boilerplate, remove. Also California Residents privacy notice: remove.
Thus we keep: Position Overview (maybe as About the role), Job Description (Responsibilities), Qualifications (maybe split into Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses). Benefits.
Pay and Schedule: not mentioned, so omit.
We need to decide headings: About the role (position overview), Responsibilities (job description), Qualifications (maybe combine Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses), Skills (maybe Preferred Skills and Competencies could be separate? But we can put them under Qualifications or Skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications and Skills separate. But we have both Preferred Skills and Competencies. Could put Preferred Skills under Skills heading, Competencies under Qualifications? Or combine.
Better: About the role (position overview). Responsibilities (job description). Qualifications (Work Experience, Education, Certifications, Licenses). Skills (Preferred Skills and Competencies). Benefits.
We must not create sections with filler like "not specified". All have content.
Now we need to format lists with - . For prose use
.
We must preserve all substantive info; do not invent or summarize away detail.
Let's extract each piece.
About the role (position overview):
"At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's retail branch banking organization, you will be based in Nanticoke, Pa. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position."
That's the overview.
Responsibilities (job description):
List each sentence as bullet? Could combine but better as list items.
Sentences:
- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
- Processes a variety of customer interactions.
- Educates customers on alternatives available for their financial interactions.
- Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits.
- Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- To learn more about this and other opportunities on our team Watch this video. (This is maybe application instruction? It's a video link; could be considered application instruction? It's not exactly applying but maybe still promotional. Might be considered boilerplate? It's not EEO. It's a call to watch video. Might be considered extra but not required. The instruction says remove application instructions. This is not exactly application instruction but could be considered promotional. Safer to keep? It's not essential job duty. Might be considered filler. I'd remove it as it's not substantive duty. It's more like a link. I'll omit.
Qualifications section: includes "Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position." That's intro prose.
Then Preferred Skills list.
Competencies list.
Work Experience paragraph.
Education: No Degree.
Certifications: No Required Certification(s).
Licenses: No Required License(s).
Language Assessments: No Required or Preferred Language Assessments.
We could combine Education, Certifications, Licenses, Language Assessments under Qualifications.
But we have a Skills section for Preferred Skills and Competencies.
Thus:
About the role
...overview...
Responsibilities
- ... each duty ...
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Then maybe sub-sections? But we cannot add extra headings beyond allowed? We can still use and
. We'll list Work Experience, Education, Certifications, Licenses, Language Assessments as or
? They are not lists except maybe Education etc are single lines. Could use for each.
Better: Use
for each statement.
Work Experience: "Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered."
Education: "No Degree"
Certifications: "No Required Certification(s)"
Licenses: "No Required License(s)"
Language Assessments: "No Required or Preferred Language Assessments"
Now Skills section:
Skills
- Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
But we also have Competencies list. Could add another for Competencies.
Competencies: "Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs"
We could combine both under Skills heading as two lists: Preferred Skills and Competencies.
Thus:
Skills
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
But we need to use - for any list of duties/requirements/benefits. For skills, it's a list; we could use
- each item. However the instruction says use
- for any list of duties/requirements/benefits. Skills list qualifies as list of requirements? Probably yes. So we should use
- for each skill item. Similarly for competencies.
Thus:
Skills
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
And another for competencies.
But we need to differentiate Preferred Skills vs Competencies. Could add a preceding each list.
Thus:
Skills
Preferred Skills:
... items ...
Competencies:
... items ...
That seems fine.
Now Benefits section:
We need to capture all benefits info.
Paragraph: "PNC offers a comprehensive range of benefits to
. We must preserve all substantive info; do not invent or summarize away detail. Let's extract each piece. About the role (position overview): "At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's retail branch banking organization, you will be based in Nanticoke, Pa. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That's the overview. Responsibilities (job description): List each sentence as bullet? Could combine but better as list items. Sentences: - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. - Processes a variety of customer interactions. - Educates customers on alternatives available for their financial interactions. - Identifies banking opportunities during the customer interaction and refers as appropriate. - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to solve customer's problems. - Adheres to all policies and procedures, demonstrating sound judgment within established limits. - Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. - PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. - To learn more about this and other opportunities on our team Watch this video. (This is maybe application instruction? It's a video link; could be considered application instruction? It's not exactly applying but maybe still promotional. Might be considered boilerplate? It's not EEO. It's a call to watch video. Might be considered extra but not required. The instruction says remove application instructions. This is not exactly application instruction but could be considered promotional. Safer to keep? It's not essential job duty. Might be considered filler. I'd remove it as it's not substantive duty. It's more like a link. I'll omit. Qualifications section: includes "Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position." That's intro prose. Then Preferred Skills list. Competencies list. Work Experience paragraph. Education: No Degree. Certifications: No Required Certification(s). Licenses: No Required License(s). Language Assessments: No Required or Preferred Language Assessments. We could combine Education, Certifications, Licenses, Language Assessments under Qualifications. But we have a Skills section for Preferred Skills and Competencies. Thus:
About the role
...overview...
Responsibilities
- ... each duty ...
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Then maybe sub-sections? But we cannot add extra headings beyond allowed? We can still useand
- . We'll list Work Experience, Education, Certifications, Licenses, Language Assessments as
- Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
- for any list of duties/requirements/benefits. For skills, it's a list; we could use
- each item. However the instruction says use
- for any list of duties/requirements/benefits. Skills list qualifies as list of requirements? Probably yes. So we should use
- for each skill item. Similarly for competencies.
Thus:
Skills
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- for competencies.
But we need to differentiate Preferred Skills vs Competencies. Could add a
preceding each list. Thus:
Skills
Preferred Skills:
- ... items ...
Competencies:
- ... items ...
- for each skill item. Similarly for competencies.
Thus:
- for any list of duties/requirements/benefits. Skills list qualifies as list of requirements? Probably yes. So we should use
- each item. However the instruction says use
or
- ? They are not lists except maybe Education etc are single lines. Could use
for each. Better: Use
for each statement. Work Experience: "Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered." Education: "No Degree" Certifications: "No Required Certification(s)" Licenses: "No Required License(s)" Language Assessments: "No Required or Preferred Language Assessments" Now Skills section:
Skills
- for Competencies.
Competencies: "Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs"
We could combine both under Skills heading as two lists: Preferred Skills and Competencies.
Thus:
Skills
Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
But we need to use