PART TIME TELLER

Primary Responsibilities

• Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members.
• Perform accurate financial transactions for members.
• Offer credit union products and services that fit individual member needs.
• Provide administrative support as needed under the supervision of the Head Teller or a member of the management team.
• Uphold a strong sales culture within the credit union.

Primary Qualifications

• Passionate and enthusiastic;
• Possess world class service and leadership skills;
• Strong knowledge and understanding of FCCU products and services.

Essential Duties And Responsibilities

• Live the First Community Credit Union Mission, Vision and Values within the organization and our communities.
• Aid in branch services and operations to serve our members.
• Accept share deposits and loan payments from members in person and by mail, disburse share withdrawals and perform miscellaneous cash transactions.
• Transfer of funds between members’ accounts.
• Balance cash drawer.
• Process payments for the sale of credit union products sold.
• Set up new accounts on the system and prepare necessary paperwork, as required at the branch level.
• Provide information concerning the credit union and members’ accounts, in accordance with credit union policy.
• Maintain and update mailing lists of credit union members as assigned.
• Aid in sending out mailings.
• Aid in answering the phone and routing calls to the appropriate staff member.
• Follow all state and federal laws and regulations.
• Make suggestions for improving existing products and developing new products.
• Adequately understand the credit union’s products and services to allow for effective cross selling and general discussion of those products/services with members.
• Hand out credit union promotional items to assist in promoting credit union special events and campaigns.
• Outbound calling.
• Maintain a clean and neat work area.
• Maintain a good working relationship with members, coworkers and the Board of Directors.
• Attend credit union functions as requested.
• Perform other related duties as assigned.

Working Conditions

• Normal office working conditions with the absence of disagreeable elements.

Required Knowledge, Skills, and Abilities

• Passionate and enthusiastic.
• World-class service skills.
• Cash handling experience.
• Accurate and detail oriented.
• Works well with others and follows directions.
• Outgoing personality, able to speak clearly and have the ability to ask for new business.
• Ability to effectively communicate with members and interpret their needs.
• Provide accurate and timely professional service.
• Willingness to learn new skill sets to advance in a career with First Community Credit Union.
• Typing and keyboard skills desired.
• Ability to speak multiple languages desired.
• Knowledge of state and federal regulations relating the credit union operations management.
• Availability to work weekends and extended hours, as needed.

Education And Experience

• This position requires a high school education or be under a school work study program.
• Previous cash handling experience desirable.