PART TIME TELLER

Key Qualifications

• Passionate in helping others
• Enthusiastic team player
• Possess problem solving and critical thinking skills
• Comprehensive understanding of First Community Credit Union Products and Services

Primary Responsibilities

• Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members
• Perform accurate financial transactions for members
• Offer credit union products and services that fit individual member needs
• Provide administrative support as needed under the supervision of the Head Teller or a member of the management team
• Uphold a strong sales culture within the credit union

Essential Duties and Responsibilities

• Greet members warmly, answer questions regarding their accounts, and assist with special requests such as Account History review and Mobile Banking
• Process daily routine transactions securely including: cashing checks, processing deposits & withdrawals, completing transfers, and making loan payments
• Count currency, balance a cash drawer throughout the day and at the end of each shift
• Process Coin Transactions accurately at any branch that possess a coin machine/counter
• Investigate/resolve any cash variances in a timely manner partnering with the Teller Supervisor or Branch Manager
• Process and/or collect fees associated with Over Draft Privilege for members accounts
• Complete required compliance documentation when needed
• Assist with answering phones and routing calls to the appropriate staff member when needed
• Making outbound calls to other departments or members
• Have a firm understanding of FCCU's Check hold Policy and Procedures
• Assist with sending out mailings when needed
• Maintain a clean and neat work area
• Maintain positive working relationships with members, and all credit union staff
• Distribute credit union promotional items such as flyers or buck slips to assist in promoting credit union special events or campaigns
• Attend credit union functions as requested
• Follow all State and Federal Laws and Regulations
• Make suggestions for improving current processes, products or services
• Perform other duties as assigned

Requirements

Required Knowledge, Skills, and Abilities:

• Passion and Dedication to helping people
• Energetic personality and Highly Engaged individual
• Cash Counting/Handling Experience
• Typing and computer skills
• Accountability and Accuracy while providing timely professional service
• Works well with others and follows directions
• Good verbal and written communication skills
• Willingness to learn new skill sets to advance your career with First Community Credit Union
• Ability to work Monday-Friday, Weekends and extended hours as needed

Education and Experience:

• High School Diploma/G.E.D. or be under a work study program
• Previous Cash Handling experience beneficial

Working Conditions: Normal office working conditions with the absence of disagreeable elements.