Part-Time Teller

About the role

Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers.

Responsibilities

• Cash checks according to bank policies and procedures
• Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.
• Accept payments for various types of loans.
• Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
• Close checking and savings accounts.
• Process night deposits; mail receipts and records.
• Resolve customer’s problems with scope of authority.
• Sell cashier’s checks.
• Order Debit/ATM cards; notify “Hot Card” department and complete unauthorized usage report.
• Contribute to overall banking center operations
• Balance cash and daily transactions and ATM.
• Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...
• Verify check orders.
• Prepare change order.
• Assist with opening and closing banking center.
• Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.
• Adhere to the policies and procedures in Teller Manual.
• Attend and/or complete applicable and required training sessions.
• Other duties may be assigned.

Qualifications

• Education: High school diploma or equivalent (GED)
• Experience: Three (3) months of cash handling, sales or related experience