Part Time Teller, 31st Avenue, Jackson Heights, NY

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

About the role

Join our team as a Bank Teller, where you'll build meaningful relationships, deliver exceptional service, and help customers discover financial solutions that fit their needs. If you thrive in a fast-paced environment, enjoy connecting with people, and are energized by identifying opportunities to make a positive impact, we'd love to meet you.

The Difference You Make:

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times, and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Requirements

• High school diploma, GED, or equivalent work experience (Required).
• 6+ months of cash handling experience (Required).
• 6+ months of demonstrated customer service experience (Required).
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to enhance customer engagement.
• Energetic, organized, and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Preferred Qualifications

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Preferred experience in Microsoft Office products.

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Pay

The base pay range for this position is $30,000.00 USD to $47,000.00 USD annually, based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure, certifications, and location.

Benefits

We offer a fair and competitive rewards package that reflects the impact you create and the value you deliver. Our benefits are designed to support you, your family, and your well-being, now and into the future. Learn more about Santander Benefits.

Working Conditions

• Frequent minimal physical effort such as sitting, standing, and walking.
• Depending on location, occasional moving and lifting of light equipment and/or furniture may be required.